Mission statement
 

*****disclaimer-this has been done without permission from rc-monster. I am in no way connected to rc-monster or it's owner, rc-monster has not and will not be involved in any of this, and it is done on my own. pm me if you have questions, this thread will be informative, but action must be taken by pm, so as to uninvolve rc-monster********


Why in the world would I involve myself with any of this? I have no direct involvement and have nothing to gain.
I am helped everyday in one way or another, just to live on a basic level. I have always had a knack for reasoning with people, and I am passionate about r/c. I have the time and patience to make repeated correspondance with the involved parties to bring the matter at hand to a resolution, whatever that may be. Call me the r/c advocate, and feel free to contact me, I help where I can.

*****disclaimer-this has been done without permission from rc-monster. I am in no way connected to rc-monster or it's owner, rc-monster has not and will not be involved in any of this, and it is done on my own. pm me if you have questions, this thread will be informative, but action must be taken by pm, so as to uninvolve rc-monster********

Thats a great attitude mate; we all really appreciate what you're doing :)

Cheers

I've recieved another e-mail from Troy, and he says he is trying to start filling orders within a couple of weeks. We will see with e-mikes and titans order if he is legit

Bishop Speaks!
 

To all:



Hello. My name is Dave and I am the new owner of Bishop Power Products. I would like to take this opportunity to explain some things that all previous customers need to understand. Please read the ENTIRE post before passing judgement or before making assumptions.



I bought Bishop Power Products for a large debt owed by Troy to Me and in that agreement, we have an indemnification clause which basically states that Troy is responsible for all previous orders and all previous debts. This was necessary because of his poor record keeping and inability to give me, in a timely manner, an exact number of orders that were outstanding. He is still working on it today (almost three weeks after the business sale took place).



One major issue in resolving this is that many people have initiated chargebacks with their credit card company or with Paypal and have received their money back but for some reason still feel they should get the product they ordered as well (I have no less than ten emails stating such). If there is a chargeback, the money is instantly withdrawn from Troys account. If he has no money in that account then Paypal protects buyers up to a certain amount and gives that money to the customer and in the case of a credit card transaction, they are protected 100% and the customer gets their money back regardless of Troy's account status. I am not asking anyone to withdraw their chargeback but if you have initiated a chargeback, your order will not be shipped because you should be getting your money back from your credit card company or Paypal whichever the case may be.



Please keep in mind that I, the new owner of Bishop, have absolutely NO access whatsoever to Troy's Paypal account or his old credit card merchant account so it is literally impossible for me to tell who has had their order shipped and who hasn't as it is also impossible for me to tell who has initiated a chargeback and who hasn't. I also have no access to old order information (beyond June 12th as that is when Troy changed to his new web cart). I can't just send orders to anyone who claims to not have received one. If you have not received your money back through the chargeback process, you should email Troy at info@formerbppowner.com and copy me in on the email as well at orders@b-p-p.com.





Now, with all that being said, I don't intend on standing by and doing nothing either. I am in fact working with Troy to try and get some of the old orders that he can CONFIRM still need to be shipped (that have no chargeback pending). But, you are all going to have to be patient. At this point, what choice do you and I have but to be patient anyway.



Please understand that you ordered from Troy, he received the money and not me. So any orders that I do send out, are a complete loss for me, other than the obvious good will.



We have opened our own Paypal and Merchant (credit card) accounts and we are currently shipping all orders placed on a daily basis by 2 pm (Monday through Friday). I am sure there are people reading this who have ordered from the new Bishop Power Products who are happy customers. We run a tight ship here and now have almost real time inventory on the website (updated daily at 4 pm).



This of course is only the beginning and it will be a long road back to earning your trust, but I need to tell you all publicly that Bishop Power Products is an entireley different company as of November 21st. Regardless of the speculation online, Troy is NOT still the owner and has nothing to do with the company anymore except to help me figure out who the old orders are that he still needs to take care of.



I will look back on this thread as often as I can but don't intend on hashing out problems in the public forum. Please email your questions to me at orders@b-p-p.com and please don't use the PM feature as I don't have time to add every forum PM to my daily routine. If you email me, please include your Full Name, Shipping Adress, order number and payment method and I will do what I can to help you.



Sincerely,



Dave

Bishop Power Products

dave mike told me you had registered yesterday i was wondering when youd chime in, it good to get your word in, i have order previously from BPP and never had a problem. good to here its all straigtened out for the most part.

Thanks Dave, sounds like you are doing the best you can under the circumstances, great job.

I wish it was almost ALL straightened out. Troy's record keeping (if you can even call it that) makes it very difficult for him to even look these things up and get back to me. I am trying and don't want anyone to lose out but you wouldn't believe how many people who have done chargebacks with him and still expect me to ship them their stuff. I think that is unfair (and ludicrous) and that of course it is not going to happen.

To file a charge back, receive your money back and then still demand the item is beyond ludicrous. The greed of the human race never ceases to amaze me.

This really make me appreciate this forum and the giving people we have here, therer are a few bad apples, but they are just that, the few.

Glad to see things might have a resolution! Dave, is it true that you also own AllERC? If so you area very stand up guy to deal with. That site is my second place to check if I need something lipo or brushless related and Mike does not have it.

Is there any way to prove that you have not made a Paypal dispute or chargeback?

Not really. All I can do is ask Troy to look it up in his paypal account and have him provide me the information.

I started a Paypal dispute on 6th Dec 2008, but it was closed by paypal "automaticly". There are more than 45 days sincs July. Dave, I send you my Email and offers too. (about my 2 orders, the same facts i sent to troy and _paralyzed_)
I hope it helps all.

Titan

So it's safe to assume you are handling any orders placed, say, today?

Troy and Dave have both told me in the next few weeks that people will get their orders straightened out, yet Troy refuses to call me. He could run to Tijuana and live like a king for the rest of his life, or he could be on the up and up, so why won't he make a 10 second traceable call, yet he responds with untraceable e-mails. Can any computer guys tell me the location of his e-mail address. Since they've given me a timeline I must wait, if that time comes and people aren't set straight then it's on to phase 2................

ygpm

i think this is a bunch of hogwash. troy is AWOL, and the only real thing dave has come on here to say is 'look, my hands are clean. sorry you got screwed. talk to the old owner.'

lesson: buy from The Monster and these things won't happen.