Yeah, we're gonna need pictures of that please. :rules:

Update on the story from the consumerist (great site!!)

Best Buy Replaces Deaf Bed-Bound Girl's Laptop After Holding It Hostage

That"s great stuff:yipi:

Looking at the comments, I have to agree with them- bestbuy are hopeless and this kinda thing is gonna keep on happening & only get resolved after lots of negative publicity. People need to be more conscientious of what they are buying, where they buy it from & how to deal with it when it stops working ( geeksquad = fail, bestbuy = fail, walmart = fail, make friends with some PC nerds who live near by = win ).

People should learn to face the fact that you will never get great service. knowledge, and support from a big box store. The only advantage they may have is price and convenience.

Smaller more specialty type shops is where you will get the best service and support. The people are usually very knowledgeable. A consumer really needs to know what they are going for before buying from the big boys.

Can you talk to your pretty damn rich fellow computer nerds about me? I'm losing my hair, a bit overweight, somewhat retarded and kind of ugly looking. To top it off, I drive a bus for a living. How pathetic is that! Money would fix everything so can you ask those damn rich computer dudes to send some money my way please.

Thanks