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Always get a tracking number when shipping a sold item. Covers your butt...lesson learned eh?
(pun intended....sorta) :) |
It is a paypal rule that all items purchased through paypal are to be sent with a confirmation number. That number has to be able to be traced on usps.com so paypal can verify it. This is truth for all United States transactions. I kinda make it a rule to sell only in the U.S. but anyways, The thing is, if he/she files a claim on paypal and you decide to send a secondary package to him/her, they actually have the right to refuse the package to where you are required to refund the item. Also, if the buyer wanted to be a real jerk, which it has happened to me as well. The buyer can open the package and claim it is not what was described in the listing and alter it. I know it is bad news. But it is always just safer to sell in the U.S. and get the confirmation and insurance. then your protected on both ends. If you are going out of country, you can do the same thing through usps with out the confirmation and you tell your customers that they have to agree in email and over ebay messenger that you can not guarentee the package, then their is written edocument that can be varified. Ohhh and DO NOT SELL TO FRANCE OR ITALY. Youll get totally screwed over.
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i have in my auctions that i dont sell to any other countries than the US but some Aholes bid anyways so i figure what the heck.. might as well just sell it.
i always charge them 4-5 times the amount of regular shipping so i make some extra moneys but anwyways i think i learned my lesson.. |
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:grrrrrr:Have you called paypal up yet? On their website they list a phone number. I find it easier to talk with paypal about a disput than email or let them decide the outcome. The problem with selling is that the buyer has more power. I have sent stuff with a signiture requirement were some one has to sign for the package. I had proof of the package being delivered with a signiture of the buyer and had a paypal dispute where the buyer won their money back. :grrrrrr:I had proof!!!! the buyer has the protection. I had another problem where I sold something and the buyer was not satisfied. I gave her a refund of half what she paid. She then turned around and went to paypal saying she never recieved the item. They gave her all her money back. Then she never sent the product back. I lost the item, the money, and half a refund. Just beware there is nothing you can do but call paypal and talk with a live person. I have had a couple paypal reps that understood my story and sided with me because I called. Good Luck.
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I quit shipping stuff first class to Canada. It can take upto 2-3 weeks by the time it clears customs. I only send stuff Priority International now. It can still take about 2 weeks though.
Did you fill out a customs form for the shipment? If so, your "tracking number"/customs number will be on it. |
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only on ebay lol i charged you actual shipping! dont worry! i didnt rape you:lol: |
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On the other side as a buyer I hot a heatsink from united hobbies that was completly not what was on theie site - Is was painted black not purple anodized.
Paypal said that it was not their issue as they didn't cover materially different items. |
AHA!!!
i found the reciept!! usually when i ship something out i put the receipt either in my truck center console or in my pocket. this time i put it in the ash tray for some reason!! i was cleaning my truck and found it today!!! WOOHOO! the guy is not a scammer... the package is in transit... i shipped it exactly 2 weeks ago... and its still not there.... just another reason to move to the US! |
Thats good to here. It really is just the time of year + Canadian customs slowing everything down.
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