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-   -   MGM Low Voltage Cut Off - Owners READ (https://www.rc-monster.com/forum/showthread.php?t=10153)

jhautz 02.15.2008 07:59 AM

Nice Job BashOn.

So it turns out it wasnt the LVC, it was the overcurrent protection kicking in.

That new feature that allows software update via USB is nice also.

Sounds like they are getting on the ball.

BTW: What software version was yours?

83gt 02.15.2008 08:14 AM

Someone post the shipping address for MGM when you get it. I have one I need to have sent in to be fixed.

othello 02.15.2008 08:35 AM

Glad for you guys that you have found a solution for your problem. A friend of mine uses a MGM 16018 (race mode as he uses A123 cells) and he experiences troubles with freewheeling. No matter if he switches it to on or off when he releases the trigger from fullspeed to neutral the car seems to brake for a split second. I also red some of you guys are experiencing a similar phenomenon. I'm wondering if this could be related to this current fuse. Otherwise he does not have any problems with power delivery. Anyone having a solution for this problem. I will try to auto tune his ESC and have a look if this could solve this last issue.

>When avarage current (no peak current) go over the 105% of nominal current (current fuse start activate)

Am i the only one wondering about this phrase. A MGM 22418 has a nominal current ability of 224A. What kind of setup is required to maintain 105% of 224A over a certain (undefined) period? Could it rather be it activates well below its nominal current ability. Just a thought. What matters in the end is that the problem got fixed. Guess they will see a lot of ESC coming back home to base in the next few days and weeks. ;-)

fkadir 02.15.2008 09:15 AM

Othello, I think the problem was caused by the incorrect calculations of the current and thus the over-current jumping in to protect the ESC.

(When avarage current (no peak current) go over the 105% of nominal current (current fuse start activate), can caused this mistake and controller save absurd value (and can cut off motor also).

Race Mode – 260.55 [A]
Cut Off – 1679.1 [A]
Reduce RPM – 1515.05 [A]

BashOn 02.15.2008 09:40 AM

Quote:

Originally Posted by 83gt (Post 149289)
Someone post the shipping address for MGM when you get it. I have one I need to have sent in to be fixed.

MGM Compro
Ing. G. Dvorsky
Sv. Cecha 593
76001 Zlin
Czech Republic

RC-Monster Mike 02.15.2008 10:54 AM

I sent a link to this thread to MGM and received a similar reply:

Dear Mike,

this is no so clear. However some customers wrote to us and described similar problem. No possible test all combination of the cars/motors/gears/battery etc. - we are like, when customer help us and signalize when find problem.
We find some problem with some combination of the motor and battery. We prepare new version (suppose available from next Monday - Feb.18) without these problems. This new version have also possibility update SW in the controller via www and PC with USBCOM. This enable easy way for quick SW change when customers will find some next problem. I suppose this solve all problems which was finded in last days. :-)
I send you details during weekend.

In all cases, recommend your customer make "Automatic tuning", set "power reduce" no "cut-off", set "range of the neutral zone" > 9 or 12% (some customer set 3% and controller cannot find neutral position).
In some cases help set "Race mode", hovever this no checking battery voltage. Necessary is set min., max. and neutral throttle position by transmitter.

Best regards,
Grisa


This has been my experience with MGM all along - they are responsive to any potential issues and work to resolve any issues presented to them. :)

BashOn 02.15.2008 11:08 AM

Thanks for looking out for us Mike, glad they could get it taken care of.

Shon

83gt 02.15.2008 11:23 AM

BashOn,

Thanks for that address. You had the problem with your MGM and a bit of white smoke, yes ? Mine did exactly the same. It worked find for quite some time, aside from the "lvc issue" (turns out, LVC is not the problem), and strange issues with freewheel setting. I changed it into race mode, and ran through a pack with no problems. I was heading out of town for the weekend so I charged the lipo's to a safe storage voltage and left everything disconnected. When I got back into town and topped off the batteries, I got everything all plugged in. Just before heading out to run, ppppffffffffffffftttt and a good bit of white smoke.

As it turns out, I found the controller still worked but with no BEC. I had to run it with a reciever pack or UBEC. It worked fine that way for about a week, and then it burned some fets. Bummer.

bdebde 02.15.2008 11:57 AM

Quote:

Originally Posted by RC-Monster Mike (Post 149312)
I sent a link to this thread to MGM and received a similar reply:

Dear Mike,

this is no so clear. However some customers wrote to us and described similar problem. No possible test all combination of the cars/motors/gears/battery etc. - we are like, when customer help us and signalize when find problem.
We find some problem with some combination of the motor and battery. We prepare new version (suppose available from next Monday - Feb.18) without these problems. This new version have also possibility update SW in the controller via www and PC with USBCOM. This enable easy way for quick SW change when customers will find some next problem. I suppose this solve all problems which was finded in last days. :-)
I send you details during weekend.

In all cases, recommend your customer make "Automatic tuning", set "power reduce" no "cut-off", set "range of the neutral zone" > 9 or 12% (some customer set 3% and controller cannot find neutral position).
In some cases help set "Race mode", hovever this no checking battery voltage. Necessary is set min., max. and neutral throttle position by transmitter.

Best regards,
Grisa


This has been my experience with MGM all along - they are responsive to any potential issues and work to resolve any issues presented to them. :)

Does this mean we will all have to send in our controllers for the update? Fill us in on the details when you find out.

I have had many emails with Mgm too, and they try to be as helpful as they can (taking a little language barrier into account), and always reply promptly.

Sparky 02.15.2008 12:19 PM

I’m not a big fan of the MGM because it is very difficult to setup. I can’t wait for the MMM. I have my system running good after 2 month of tuning. I finished 7 out of about 40 people in the sportsman class last week. I made it to the A-Main. In my heats I went 3,2,2.

Here are a few tips of what my problems were. I’m still tuning.

Problem = Braking and neutral and throttle control.
Solution= This was the big one for me. I had a hard time defining the real issues
It boils down to trigger calibration. If you have a digital radio, make sure you set the EPA to 120% throttle and 120% brake. And recalibrate you radio. Also you need to set your MGM neutral @ about 6% or 9%. And the Freewheel should be set to YES.
Don’t for get to Auto tune after changing any settings.

Problem= My MGM would cut out about haft way throttle
Solution= Set controller to reduce RPM. I had my gearing way to hi.
I’m running 6S 22.2 volt so my gearing ended up at 13/46 with a Neu 1512 2.5d
I think most peoples real problem is gearing! My MGM cut out like crazy until I got the gearing right. Also you should end up with a gearing that you set the throttle EPA back about 10% to 20%. This will help with heat build up if you are running 30 min mains like me. This will help you keep from using 100% of the available power out of your motor. Which is ok but not for long durations. Use a temp gun for this setting after a 30min run.

See link for more info
http://www.rc-monster.com/forum/show...=rc8+brushless

BashOn 02.15.2008 01:34 PM

Quote:

Originally Posted by bdebde (Post 149325)
Does this mean we will all have to send in our controllers for the update? Fill us in on the details when you find out.

I have had many emails with Mgm too, and they try to be as helpful as they can (taking a little language barrier into account), and always reply promptly.

My understanding is that we have to send our controllers in to get the update. After the controller is updated you will be able to do future updates on your own using your PC. Per Mike's message it looks like controllers made after Feb. 18th will have this update.

A little tip. Ship USPS Priority. I went to ship UPS and it was $108! I went to the post office and shipped UPSP Priority for $18. Remember to put a customs value under $15

bdebde 02.15.2008 02:08 PM

Yeah, UPS overseas is ridiculously expensive, I always use USPS. Sucks to have to send it in though! No ESC for a couple months, and spring right around the corner!

Countryhick 02.15.2008 08:46 PM

Damn it! I just ordered a MGM 16018 off Mike. Looks like I just lucked out on the revised edition. Oh well at least it appears MGM are quick to resolve the issue and the ability to update via USB is a great move.

david lamontagn 02.16.2008 02:01 AM

Quote:

Originally Posted by BashOn (Post 149336)
My understanding is that we have to send our controllers in to get the update. After the controller is updated you will be able to do future updates on your own using your PC. Per Mike's message it looks like controllers made after Feb. 18th will have this update.

A little tip. Ship USPS Priority. I went to ship UPS and it was $108! I went to the post office and shipped UPSP Priority for $18. Remember to put a customs value under $15

Hey BashOn, did we have to put a little note on the box to explain the reason why we send it back the controller??

And what about the shipping fees when MGM will return back the controller to us?? MGM will return it for free???

The fact to put a customs value under $15 is very dengerous, because if the controler is lost in mail, you lost it....

BUT... if it's the curent fuse protection the problem in this controller, why not just use it in race mod with an external li-saver?????????

BashOn 02.16.2008 03:56 AM

Quote:

Originally Posted by david lamontagn (Post 149482)
Hey BashOn, did we have to put a little note on the box to explain the reason why we send it back the controller??

And what about the shipping fees when MGM will return back the controller to us?? MGM will return it for free???

The fact to put a customs value under $15 is very dengerous, because if the controler is lost in mail, you lost it....

BUT... if it's the curent fuse protection the problem in this controller, why not just use it in race mod with an external li-saver?????????

They did not say anything about return shipping. I did include a note with my address to ship it back and my email address just incase they need to contact me. Also make sure you put on the note why you sent it to them. I guess if they need payment for return shipping they will let me know.

You could certainly go with the setup you are talking about. Race mode with an external lipo cutoff. The better choice sounds like to set the controller in NiMH mode and leave the setting on cutoff (good idea jhautz). This way the MGM lipo cutoff is disabled but the over current protection is still in place.

jhautz 02.16.2008 03:59 AM

If MGM is saying the problem is the over current kicking in to early not the LVC, then NiMH mode probably wont help the situation since NiMH just eliminates the LVC not the Over current cutoff. If the problem really is the over current, then race mode may be the only work around solution.

BashOn 02.16.2008 04:10 AM

Quote:

Originally Posted by jhautz (Post 149496)
If MGM is saying the problem is the over current kicking in to early not the LVC, then NiMH mode probably wont help the situation since NiMH just eliminates the LVC not the Over current cutoff. If the problem really is the over current, then race mode may be the only work around solution.

Good point. I guess if you used race mode and an extenal LVC you may not have the problem but I wouldn't risk it. Its a pain to send it in and wait but if your having the problem I'd say its probably worth it.

Notice how they implied that this is only a problem with some combinations (larger motor).

we tested this motor/controller/battery combination and we find this problem.
When avarage current (no peak current) go over the 105% of nominal current (current fuse start activate), can caused this mistake and controller save absurd value (and can cut off motor also).

fkadir 02.16.2008 07:34 AM

I inquired about the return shipping costs and MGM mentioned that it will be at their own cost. We only need to pay for the shipment from us to them. Hope that helps.

david lamontagn 02.16.2008 09:49 AM

Quote:

Originally Posted by fkadir (Post 149513)
I inquired about the return shipping costs and MGM mentioned that it will be at their own cost. We only need to pay for the shipment from us to them. Hope that helps.

Yes, thank you. I've send an email to MGM yesteday night about that, i'll wit for reply just to see if they will tell me the same thing.

But another thing about MGM vontroller, why so much guys here smoke their MGM??? Not sure if it's the curent protection or MGM is simply not much good they are suppose to be......

Look at this from BashOn, it's very frustrating!! No???
Quote:

Son of a !@$#%#@!^!!!!!

Glad I got that off my chest...

I just went to take my Savage out. Setup the controller to reduce RPM, 6s Lipo (my lipo savaer won't be in for a few days) and Auto Tune. First attempt had to run home and get some pliers because the slipper was just spinning. Tightened slipper, hooked up battery, put on body and set her down. Pulled the throttle a bit and I hear a nice sizzling sound and poof, there is something coming out....

Stop the truck, pull the lid, cut the power. I plugged it back up to my laptop to see if it would connect (I have no idea why it mattered) and it did, settings were there and still correct.

My MGM is toast! I am so frustrated!! I guess I'll have to ship it off and maybe get it back by the end of summer.

It is so strange because literally nothing changed except I tightened the slipper. When it fried I was just softly starting it, not the usual throttle induced wheelie.


hobbimaster 02.17.2008 06:26 PM

Sparky, Those EPA settings you posted did the trick! I set my new DX3R EPA to 120% forward and brake, and 9% on the ESC for neutral settings. Now when I let off the throttle it will coast like it is supposed to, not brake sometimes like it was. Drove me nuts trying to get rid of the erratic behavior!
I had posted before that I run in NiMh mode and I really didnt know if my LVC worked correctly. I ran a test to see if my LVC would act like some are reporting on this thread. So I set it at 4 cell, and Cut-off on the ESC. Then put my ol Orion 15C 4800's and had a go. I must report it didnt cut out at WOT, and I did try to open her up alot to create this LVC, or over current protection kicking in like MGM is suggesting. It ran absolutely fine, maybe mine has newer software 3.12 I believe, bought it in Jan of this year. My gearing is conservative at 20T pinion and stock 68T spur. I'm just wondering I were to go to a 24T pinion and run it harder if it would then exhibit the same cut-out. Dont know, Just makes me wonder if the problems some are having can be fixed by a gearing change, instead of shipping it off to MGM for a possible lengthy return time, and absolutely no guarantee it will solve all the problems.

david lamontagn 02.17.2008 08:27 PM

Mine is the 3.11 version, and i'll send it to MGM tomorow morning. And you know what??? I don't have try it yet, because it their have lot of snow outdoor, but i did't take any chance and sent it to MGM to have the new SW ersion before the begining of the next summer.

Hey Hobbymaster, do you run it in Ni-Mh mode or in li-po mode, 4s cutoff?????

Your's seam to run fine, but if you'are in Ni-Mh mode, it's normal that it run fine, but you don't have nay protection for our li-po pack.

potreinas 02.17.2008 08:29 PM

Quote:

Originally Posted by hobbimaster (Post 149764)
Sparky, Those EPA settings you posted did the trick! I set my new DX3R EPA to 120% forward and brake, and 9% on the ESC for neutral settings. Now when I let off the throttle it will coast like it is supposed to, not brake sometimes like it was. Drove me nuts trying to get rid of the erratic behavior!
.

My problem is with unregular aceleration with some incontrolated brakes, I tryed more than 50 different configurations, and I have some issues, If I do some 100% forward and neutral I have no problems, it's very smooth like my quark 125b, ¡¡¡¡ BUT !!!! just when I brake or go into reverse... it starts doing the rare cogging or not as smooth as before braking, with some involuntary braking. to not have this problem I can power off and restart it, and it works well until not breake is used.

If I put freewheel in NO, it just run well, but.. the motor brakes at the same time I'm letting the throttle to neutral! and I don't like this.

My actual configuration is :rules::

jammin crt with 43/10 front/rear diffs
46T spur 14T pinion
6s1p A123
neu 1512/2Y
tests without wheels (on the air)


Controller Name 12018-3 CARs
controller version: 3.14 (bought 1 month ago)
last change: 11/01/08
poles:4
gear ratio:1
type model: <=|=>
brake: light2 / 0.26
acceleration: 0,26
timing:automat
race mode
batt type: nicd (to use lipo and a123 without reconfiguration (beeps)
range neutral: 9%
automatic correction of neutral: NO
freewheel: YES

I need HELP.

Now.. I prefer my super smooth quark 125b than my mgm12018,

ah, when I use my align 600XL... the involuntary braking when you let the trigger into neutral is awesome, it breaks my plastic spur gear tooth.

someone want a little used mgm 12020??? :whip:

note: sorry about my bad english

hobbimaster 02.17.2008 09:30 PM

potreinas, Did you try EPA settings 120% Forward and reverse? Once I did this the instant braking at times of neutral stopped. You have to recalibrate your ESC to your TX radio after making these adjustments.
Yes, I was running it in lipo cutoff mode, 4s cutoff to be exact. What doesnt make sence is that my Orions are only 15C, while guys on here are running much more powerful batts. I would have thought LVC might start acting up, or when I was giving it WOT to try to get the over current protection to kick in like MGM has suggested. I guess only time will tell when guys start getting them back from repair if it worked out or not.
I do like the idea of being able to down load the most current version of SW. I wonder why the ESC must go back in? Isnt it more of a software update like castle puts out? I would think if you already have the USB and PC it could be easily done.

david lamontagn 02.17.2008 09:50 PM

I realy don't know why we have to send back the controller to MGM to have the opportunity of download the new version in the controler, but i think that the SW version is not "downloadable" from our PC. Maybe MGM have to do a special thing to the controller, and after that this SW version is in the controller, we can download any future version.

david lamontagn 02.18.2008 08:55 AM

My 16018 is in the mail, i've send it back to MGM this morning, with a litle $15.00 writen on the box:gasp:
Hope this thing will not lost in mail:whistle:

potreinas 02.18.2008 09:50 AM

Quote:

Originally Posted by hobbimaster (Post 149794)
potreinas, Did you try EPA settings 120% Forward and reverse? Once I did this the instant braking at times of neutral stopped. You have to recalibrate your ESC to your TX radio after making these adjustments.
.

Yes, I tried this too, 120% f/b epa, recalibrate the esc to radio, and also recalibrate mi 3pk radio. it reduced the bad effect in a 40% or less, but it still does the same instant braking ( always after braking or going into reverse).
I tried with a feigao 6xl, 12xl, neu 1512, neu 1521, align 600xl and all does the same, the 600xl the most one.

fkadir 02.18.2008 11:02 AM

My ESC is on version 3.14 and it also affected by the overprotection bug. Seems to affect a wide range of FW version.

Sparky 02.18.2008 11:30 AM

Quote:

Originally Posted by hobbimaster (Post 149764)
Sparky, Those EPA settings you posted did the trick! I set my new DX3R EPA to 120% forward and brake, and 9% on the ESC for neutral settings. Now when I let off the throttle it will coast like it is supposed to, not brake sometimes like it was. Drove me nuts trying to get rid of the erratic behavior!
I had posted before that I run in NiMh mode and I really didnt know if my LVC worked correctly. I ran a test to see if my LVC would act like some are reporting on this thread. So I set it at 4 cell, and Cut-off on the ESC. Then put my ol Orion 15C 4800's and had a go. I must report it didnt cut out at WOT, and I did try to open her up alot to create this LVC, or over current protection kicking in like MGM is suggesting. It ran absolutely fine, maybe mine has newer software 3.12 I believe, bought it in Jan of this year. My gearing is conservative at 20T pinion and stock 68T spur. I'm just wondering I were to go to a 24T pinion and run it harder if it would then exhibit the same cut-out. Dont know, Just makes me wonder if the problems some are having can be fixed by a gearing change, instead of shipping it off to MGM for a possible lengthy return time, and absolutely no guarantee it will solve all the problems.

If it isn’t cutting out on the 20T you can always try a high gear. The gearing is best set by the motor temp. Most motors should stay below 165F after a run. You can keep going up on your gearing until you reach this point.

david lamontagn 02.18.2008 10:33 PM

Hey guys, if you send you controller to MGM, don't forget to send your USBCOM+ device with you controller if you want to have the opportunity to upgrade the new version in the future with ou PC... IT'S NECESSARY:yes:

BashOn 02.18.2008 10:58 PM

Quote:

Originally Posted by david lamontagn (Post 150018)
Hey guys, if you send you controller to MGM, don't forget to send your USBCOM+ device with you controller if you want to have the opportunity to upgrade the new version in the future with ou PC... IT'S NECESSARY:yes:

That sucks, mine left a couple days ago. I guess I'll get them to send me a new one, obviously I'll have to pay. OUCH!

jacobsjo87 02.18.2008 11:02 PM

So you just have to send the cord with the controller? I there anything else that needs to be sent with it?

fkadir 02.18.2008 11:22 PM

Yeah, funny how they didnt mentioned that on the emails I have been sending/receiving from them.

BashOn 02.18.2008 11:24 PM

[QUOTE=fkadir;150032]Yeah, funny how they didnt mentioned that on the emails I have been sending/receiving from them.[/QUOTE

Ya, I'm annoyed. Oh well.

I really don't understand why, but I guess there is a lot about a brushless controller that I don't understand...

fkadir 02.18.2008 11:34 PM

[QUOTE=BashOn;150033]
Quote:

Originally Posted by fkadir (Post 150032)
Yeah, funny how they didnt mentioned that on the emails I have been sending/receiving from them.[/QUOTE

Ya, I'm annoyed. Oh well.

I really don't understand why, but I guess there is a lot about a brushless controller that I don't understand...

Im in the same boat as you. Will have to purchase another if its really needed..:diablo:

david lamontagn 02.19.2008 12:06 AM

I've think to email MGM before to send my controller, and i've ask to Grisa if i must send the USBCOM+ with the controller and this is what she reply to me:

Quote:

Dear David,

yes, if you want updated controller in future, send USBCOM+ module is necessary now.

Best regards,
Grisa

Electric Eel 02.20.2008 03:24 PM

Is Mike going to be selling the new USBCom? I sent my controller to be updated but not the com, darn! Can't wait for the MMM next month, USA support will be great.

fkadir 02.22.2008 03:49 AM

Electric eel, just drop them a mail and what they will do is ship u a new upgraded USBCOM together with the upgraded controller and you just need to return the existing usbcom back to them. :)

fkadir 02.22.2008 03:50 AM

My MGM16018 is flying somewhere over Germany now. Its a very long way back to base!!

david lamontagn 02.22.2008 02:24 PM

Quote:

Originally Posted by fkadir (Post 150687)
My MGM16018 is flying somewhere over Germany now. Its a very long way back to base!!

Same thing for me, left home tuesday, and i've ask to Grisa at MGM to send me an e-mail when my controller will arrive at MGM office, just to peace my mind........

Grisa tell me that it take a day or two to upgrade the controller and USBCOM and after that, they'll suppose to ship me back asap.

The only thing i realy don't like with this is the $15.00 value that i've put on the box:oh:

Cross my finger and wait..............:wink:

Topas 02.23.2008 01:09 PM

I just wanted to buy the MGM Compro 160 amp, 24 cell brushless car controller in Mikes shop. Will I have the same problems ?


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