RC-Monster Forums

RC-Monster Forums (https://www.rc-monster.com/forum/index.php)
-   Castle Creations (https://www.rc-monster.com/forum/forumdisplay.php?f=34)
-   -   Second Batch (https://www.rc-monster.com/forum/showthread.php?t=12621)

Arct1k 06.20.2008 11:51 AM

It means they have out of date info - You are getting it from the proverbial horse on RCM!

hemiblas 06.20.2008 12:06 PM

Sweet. I am excited to get my MMM. My old mtronics has been acting funny and its either the MMM or build a V-twin which I am really not wanting to do.

TexasSP 06.20.2008 12:21 PM

Patrick, you are definitely the exception and not the rule when in comes to customer service! :mdr:

Pdelcast 06.20.2008 03:44 PM

Quote:

Originally Posted by TruckBasher (Post 183927)
Patrick is very active. Glad to have this kind of involvement from a vendor.

I have one question though Patrick, I order MMM from a different site and they say that they should get the ESC from CC on the 24th of June. Does this mean I'll be getting the old (possibly faulty) one? Hope not.

That's from an old shipment estimate. You will be getting one from the new batch.

killermmn 06.20.2008 05:21 PM

patrick do will have a huge bacht is time??

TruckBasher 06.20.2008 08:05 PM

Ohhh ok, I see...so I guess I should be expecting it early July?

Better wait for the new one I guess...

Patrick is the best...

Electric Dave 06.20.2008 08:41 PM

Quote:

Originally Posted by Pdelcast (Post 183913)
Yep.

So far: Circuit board changes are complete. Gerbers have been produced, and new PCBs are in process, should have them next Friday. Stencils are ordered, should have them Wednesday. Machine reprogramming should happen sometime next week.

Enough details?

As always we all appreciate your thorough answers however as a plain old consumer, I don't have any idea how what you said translates into when I'll have a finished product in my hands. I know it's like asking you to look into a crystal ball but approximately when are they going to be shipping again? I don't need to know when x or y is being built or any of that, all I want to know is when the boxes will be going out to customers again?

123revo 06.20.2008 09:32 PM

as most of CC work and research is done in house i assume, they have an advantage over a customer who has approached a said electronics manufacturer to build a turnkey (final product) or partial pcb (piece meal pita).

alot of work goes into board design in essence alot money is "wasted"(invested) testing the design. most companies will refrain from alpha test board runs and will leave alot to alpha theory testing only with no expense on materials. all board designs are done using a circuit board designer then the design is then either made into pcb in house or sent to a mass manufacturer for full run. if in fact cc sent the full run and then are now required to redesign the board then theres alot of money gone right there as it is. imagine running 10,000 circuit board runs only to find you have a random few that fail? do you proceed with the full 10k and cop it on the chin or do you halt it knowing you will lose the capital for board production and also lose the use of some components? you do the right thing and do a full recall in some cases depending on how critical the product is ie medical, defence end consumer. some recalls are emphatic flaws as opposed to random.

in essence CC have used alot of money as well to have to "re-tool". this is a very light term.

retools involve depending on type or product for industry.

new pcb and design, think a team working 24/7 until its right.more time more $$$

design is sent to circuit board maker, circuit boards are made.more time more $$$

solder paste stencils redesigned and sent off for modding, these things in most cases are laser cut onto high tension aluminium and worth a fortune.the stencils allow to screen solder paste onto a circuit board so it not only holds the components in place, it allows solder to flow properly onto the board through the solder oven. think a huge oven with a pool of molten solder. more time more $$$

gerber files are modded by designer for the changes made and uploaded.more time.

dek or fuji, which is the pick and place machine that shoots electronic components onto the circuit board is configured for the new feeder and part loader. sometimes very time consuming.

stencils and boards come back from the manufacturers ready for loading. more time.

then its battle stations as the machines run flat out. more time more $$$

then functional testing for the final end product, this finds slight abnormalities if any in the boards mainly due to vibration through the pick and place machine. low margin of error depending on the operator but is prone to happen. functional tests push currents through certain points on the board to test parts of the circuit. alot more time and $$$

then the real world test, who ever the lucky person is that brings there MT to work for the sole purpose of testing. much much more time.

thats a very very brief rundown of EMS in plain english terms.

the machines that produce these items for electronic industry depending on what is used is upward of 2.5 to 3 million USD!!!!!! function test machines alone are circa 300 to 500 thousand dollars. then you have to staff them.

we should be so grateful :tongue:

hemiblas 06.21.2008 09:06 AM

In that case I'm glad mine is already paid for. Look forward to getting it soon.

hemiblas 06.26.2008 03:53 PM

So do we know yet when the new batches will be shipped out? Is it still end of June? Thanks.

C-5Quad 06.26.2008 04:02 PM

I have no problem waiting but would like to know how the motors are comming as well. Im waiting for the combo deal to come out myself.

but if its another 6 months ill just get a MM an feigao and just get on with my truck.

GorillaMaxx360 06.26.2008 04:13 PM

i think he mentioned like 8 weeks for the combo or around august for the mmm and neu combos.

coolrunnings 06.27.2008 11:31 PM

Holy cow!... 123revo...so it's comming soon huh? Cool.

Arct1k 06.30.2008 09:10 AM

PdC - Just a ping - everything ok with v2?

petewalford17 07.01.2008 09:20 AM

you and me are all in the same boat but iv got it bad because even ones there all made and shipped iv got to import one from rc monster have it them shipped to england and if im lucky i wont get taxed and as fuel or gas what-ether you call it in the usa $3.78 import tax will be allot.

Electric Dave 07.01.2008 09:24 AM

Ok, it's July...time for an update from Castle...any word?

Pdelcast 07.01.2008 02:28 PM

Quote:

Originally Posted by MacII (Post 187271)
Ok, it's July...time for an update from Castle...any word?

Programming machines for the new MMM control board right now. We should be running verification boards tomorrow, and if all goes well with the verification, then we should be making a run on the machines Thursday and Monday. It will take another few days to get all the soldering and finish work done.

Arct1k 07.01.2008 03:34 PM

Thanks PdC for swinging by and taking time out! Fingers are crossed - with a tail wind sounds like end of next week you might be back in business!

RBMike 07.01.2008 03:34 PM

Patrick, thanks for the update. Your responses on this forum are much appreciated.

TexasSP 07.01.2008 04:48 PM

Sweet. Can't wait to get my MMM back in action, and order another.

theJoker 07.01.2008 04:56 PM

Quote:

Originally Posted by RBMike (Post 187342)
Patrick, thanks for the update. Your responses on this forum are much appreciated.

ditto!!!

phatmonk 07.01.2008 05:40 PM

Quote:

Originally Posted by Pdelcast (Post 187336)
Programming machines for the new MMM control board right now. We should be running verification boards tomorrow, and if all goes well with the verification, then we should be making a run on the machines Thursday and Monday. It will take another few days to get all the soldering and finish work done.

So thats about 2 weeks?You still cant beat the MM mod on 4s.Mine is running strong.

mothman 07.01.2008 07:02 PM

Patrick, i saw that tower is taking pre order for the combo at $287.99. Do you think this is a good price? Is castle planning to have the same sale like the 1st batch for this combo? Any idea when the combo will be available? Would be really great if you can shed some light..

suicideneil 07.01.2008 07:08 PM

Quote:

Originally Posted by petewalford17 (Post 187269)
you and me are all in the same boat but iv got it bad because even ones there all made and shipped iv got to import one from rc monster have it them shipped to england and if im lucky i wont get taxed and as fuel or gas what-ether you call it in the usa $3.78 import tax will be allot.

There is a solution for this problem; make friends with a nice american fellow, and send him the money to buy you an MMM, then have him ship it 'incogneato' at a nice low price of about $20, that way it escapes customs charges and delivery/handlong fees from royalmail or parcelfarce.... :whistle:

TruckBasher 07.01.2008 07:33 PM

Great to hear this Patrick I hope you have enough to fill in the pre-orders also....:whistle:

Jeremy1976 07.01.2008 07:34 PM

Quote:

Originally Posted by phatmonk (Post 187362)
So thats about 2 weeks?You still cant beat the MM mod on 4s.Mine is running strong.

Mine is thermalling still with a fan. I cannot wait to get my MMM.

George16 07.01.2008 08:25 PM

I wonder if Mike will take pre-orders for the MMM/Neu combo? If he is, I'm in.

DRIFT_BUGGY 07.02.2008 06:01 AM

Quote:

Originally Posted by Pdelcast (Post 187336)
Programming machines for the new MMM control board right now. We should be running verification boards tomorrow, and if all goes well with the verification, then we should be making a run on the machines Thursday and Monday. It will take another few days to get all the soldering and finish work done.

Sweet, any idea on how many are being made this batch?

hemiblas 07.02.2008 04:09 PM

Good news and thanks for the update.

RBMike 07.07.2008 02:42 PM

Just got this from CC, not sure what to think about it.

The purpose of this letter is to keep you informed regarding your failed Mamba Monster Max ESC, and what we are doing to remedy the situation.

The problem with the new Monster Max is that one of the components in the onboard switching regulator circuit did not meet the manufacturer’s specs. This has caused an abnormally high number to fail within the first few minutes of use; unfortunately the problem did not present itself during our initial testing. Because the failure rate is unacceptable for Castle Creations, we have had to redesign the BEC circuit on the Monster Max. This redesign is the reason for the longer than normal repair time on your Monster Max.

As soon as we receive the components for the redesigned board, we will torture test the new component to be sure it is working properly. Once we confirm the part is up to our standards, we will repair/replace your Monster Max. We apologize for the down time and any inconvenience or frustration this may be causing, but we want to make sure we have a product that meets the performance and quality expectations we pride ourselves on and that you have come to expect from us. Rest assured we will get the problem resolved and return to you a fully functioning product so you can go out and  "Make 'em Cry."

“The Castle Crew”

Arct1k 07.07.2008 02:46 PM

I think it is a very nice update that they have sent to everyone who sent in a MMM. They can't assume everyone scans the forums for the latest scap of information - This is an update for the masses.

I guess that we'll get an update later in the week to hear if all went well with V2 and if they might start shipping next week.

Toes crossed!

TruckBasher 07.07.2008 08:47 PM

Well, CC has always been good with their support, which is a good thing for buyers like us. Good value for the money and good after sale support. Not to mention Patrick has been actively updating us :whistle

Anyway, 2nd week is coming in so we should be hearing from them soon...

hoovhartid 07.10.2008 03:12 AM

Quote:

Originally Posted by Pdelcast (Post 187336)
Programming machines for the new MMM control board right now. We should be running verification boards tomorrow, and if all goes well with the verification, then we should be making a run on the machines Thursday and Monday. It will take another few days to get all the soldering and finish work done.

Wonder how the verification went...:neutral:

i'm dying to get my e-revo back up and running...:sleep:

i almost pulled the trigger on the mamba max to hold me over...

(no,no,no):whip:

ogrfre01 07.10.2008 03:17 AM

Im dying for my MMM.... have been waiting since 5th of may...... over 2 months of waiting.... i hope they get the problems sorted soon......

Sammus 07.10.2008 08:08 AM

Tower have update from "On Order" to "Late Jul" if that means anything...

TruckBasher 07.10.2008 08:18 AM

Means we have to wait longer..not sure what happened on the verification boards...maybe Patrick can comment on that...

jayjay283 07.10.2008 03:40 PM

I now own 3 mamba max's and 3 CC becs where I owned none pre-monster fiasco. Nice marketing trick :yipi:

killermmn 07.10.2008 03:55 PM

jsut wait guy,i know it hard wait something that give power to your truck!!:eyes:

TruckBasher 07.10.2008 07:43 PM

I just bought 2 MM after ordering MMM but I dont see it as a marketing trick...i see my MM as a failsafe to reduce downtime and to force myself to buy a truck to put those MM when MMM arrives :rofl:

Sammus 07.10.2008 08:28 PM

Quote:

Originally Posted by TruckBasher (Post 190131)
Means we have to wait longer..not sure what happened on the verification boards...maybe Patrick can comment on that...

Thats a little pessimistic :lol: I was thinking more along the limes of maybe the verification went ok so they've started production and could give the retailers an ETA?


All times are GMT -4. The time now is 12:40 AM.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.