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It's not that you have a complaint it's the fact of so many creating threads to do nothing but rant. This type of behavior doesn't do anything for anyone. The reason so many of us love this forum and keep coming is the fact that here we keep the ranting down to nil. There are plenty of other forums that support these type posts so why not just go there? We at rcm like to discuss our problems like gentlemen and work things out. The truth is CC has done nothing horrible to you, there are plenty of companies out there that offer no information to the customer when these type issues come up. As far as the people lauding MGM, do you actually own one? I have both and while the MGM is a nice controller, it is nothing compared to the MMM. Especially considering there is not a single ESC on the market that comes close to the MMM in price and/or features. Not to mention that nowhere do you see MGM offering support on a forum like CC does. I can also guarantee that MGM would take at least as long to repair and return to you as this has. |
Wow! I cannot believe all the complaining and whining on this thread or the Castle section. Why are we all so patient because we know Castle makes an excellent product and will deliver. I am sorry that they have dissapointed some of your expectations for a timeline but you know what Sh*t happens and life sometimes throws you a suprise now and then and it isn't always good. At least Patrick is on here and updating us as often as he can. I don't know any other company president/owner that would do this. If you complainers are so concerned about not getting something for your money right away than please call or e-mail Castle to get your money back and shut the hell up. Sorry to be such a jerk but man this is getting old. Mike is such a nice guy and he offered us members a great deal by preordering the MMM's at almost cost and some of you guys cannot seem to be appreciative of it. Who cares if it has taken 3 months if you don't think it will be worth the wait then choose something else.
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The thing about this thread that gets me is that my v2 shipped on 8-1-08 and this thread titled "But when will the MMM's REALLY ship out??" was started 5 days later. Numerous other people posted that they had received an email saying that their's had shipped on 8-2-08 so why was this thread even started unless it was just to cause trouble.
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mmm 411
i was on castle's site the other day and read the 25th of this month is when they r supposed 2 release the monster again . hopefully, my hyperst pro has been waiting 4 a while now:whistle::yipi:
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I will be happy as long as it works as advertised, it gets here when it gets here.
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I'm not to happy with the shipping out stuff and date's as well,I think what's got me Mad is that Patrick said in the first post on th Batch 2 thread on this site he sai this.Starts shipping early next week.I'm so glad....
But he never did say if that ment repair's or if that ment shipping order's and to Hobby Shop's. I'm not going to get really worked up over this but I was not to happy when I called Christy and asked her if she new when but wold not give me a straight answer so who really knows olny castle I guess. I do think if Patrick said they were shipping early next week,and that would have made it at the start or early this week they should have started shipping and if something has happened tell us if that will still be the case rather than building hopes then when people try to get an answer they say nothing. |
i got a shipping notice saying they shipped yesterday
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wow, this just keeps getting dumber and dumber, and taken further out of context! Do you all work for CC?? Or perhaps I'm speaking a different languauge than everyone else here? I don't know. WOW.
I had a broken V1, so I should have 1st priority, right? OK, so with that out of the way, why would you go and post on a forum stating that your gonna start shipping controllers to people on a certain day, then when I call for something else, I'm told no way, we start NEXT week. Which is it? And what are they shipping now, one a day? Why is a timeline so difficult?? "Sometime next week" should be CC's company motto, they sure do use it enough. And to the A hole making the high roller comment, had you read my post, you'd see that I said I was prepared to do so, but mgm is on vaca until 8/15, so I'm screwed either way. Unlike the rest of us here, I am NOT forever grateful to CC, nor do I feel that they are the gods of rc. I don't care about them on ANY level. I bought the MMM because everyone here said it was going to be the best thing since sliced bread, and the price was great too. My project originally had a budget of $400 for a controller, but I'm not a high roller, nor did I ever claim to be at any point. This thread has now reached the lowest level possible were we have resorted to insults. It is now useless and should probably be deleted. This was not my intent. |
MK351E - I would like to point out one thing - this is a HOBBY, hobbys have ups and downs to them. I have other hobbies that keep me busy too, maybe you should find something else to do in your spare time instead of getting worked up over a toy. One of my other hobbies is guns. Last fall I wanted a certain gun, no one locally had it or anything like it, I had pay for it up front and special order it and wait till it came. When it did come it was everything I hoped for and loved it! My V1 worked for about an hour before it failed and I loved every minute of it, so much that I havn't put anything else in my e-revo cause I don't want to be disappointed with it's performance, so I found other things to do. I built a crt.5 and put my MM in it instead of putting my bec back on it and putting that in the revo. Wait, there's an option for you, pick up a MM and a bec and run your rc on 4S. Life is to short to be get ur panties in a bunch over a hobby and a toy! Chill out, relax, and find something else to do with your time instead of bashing on a company that has been nothing but helpful to this hobby of ours.
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Do you people not read. Patrick said all broken MMM have priority. So when he said they would start shipping if you were expecting a repair for your v1 you will get it. If you are waiting on a back order you will most likely get one as well. He said they have a stock specifically for replacement of the v1's and the rest is for distributors to sell. How hard is this to understand.
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thanx jerry, someone FINALLY gets my point! And I'm glad you got yours, but, uh, where's mine? Are they shipping one a day here? According to CC, only 70 or so were broke out of 500 or so initaially shipped. I never really did buy that, but whatever, there's only one I'm concerned with.
However, I DID tell christy mine was a defective v1, and she said the ONLY MMM's that had gone out were the 6 or 7 beta's. THAT'S why I'm pissed, THAT'S why I'm scratching my head, and THAT was the reason for this rant of a thread. THAT is how it all started. I too was soooooooooooo happy when patrick said they were to start shipping early this week. That meant that as long as they sent mine out via ups ground by tuesday, I'd have mine in time for the weekend. When tuesday rolled by with no email, I called to see when mine might go out, because I was willing to pay extra to overnight the damn thing at this point just to have it for the weekend. that's when the receptionist told me the news, and transferred me to christy, and she told me the news again. erevonut: you are right, and I know that. however, I can't help but get my panties in a bunch; i mean, seriously, look at this fruity little hobby. seriously. but it is fun, and I am getting sick of my BL micro t. but thanks for the kind words dude. :yes: |
If it makes you feel any better I havent gotten a shipment notice from them on my replacement V1 yet either. Still waiting. Of course I am still up and running on the backup V1 MMM I bought so its makes the waiting easier.
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And mk351e I agree that you should get first priority and the same with all the other people that are waiting for repair's. I don't even know if I'm getting a Dam ESC because of a retard at Castle,I had one on back order and was getting it from them when I called in yesterday to find out what was going on as far as a timeline goes for shipping them out I was told by Christy Oh your not on the order list,when I asked why I don't know,I ordered one far enough a head I would be sure to get one now who knows and I was told because there's no way to prove I had ordered one they won't do anything other than tell me to hope there's a few spare and I get one of them or else I'll be waiting until Batch 3 is done and it's like I told Christy is'nt that great so your telling me I'll get it sometime in the middle of winter and won't be able to run seeing as he MMM is Allergic to snow.The partI hate the most is I wanted my credit card billed in advance but they won't do it and I don't mind the waiting it's being told there going out earl next week and no one from castle say's anything as far as wether there's been some unforseen problem or whatever. |
not quite related, but I agree with the fact that CC doesn't know whats going on. Back a couple months ago I ordered some BECs and a sidewinder direct from them (i think it was march, whenever that 20% off sale was). They said it was in stock on the website, I got an email a week later saying it was out of stock and would take a month. I wrote back cancelling the order, and got a confirmation. 4 times since then I've had someone at castle email me saying my CC was declined and my order hasn't been processed, please provide new card details. All 4 times I've told them about (and forwarded a copy of) the cancellation confirmation. For some times it just isn't clicking with them that I cancelled the order and got it elsewhere!!
I've only ever had bad experience with preorders... That said.. if it wasn't for castle I'd probably still be smokin the ganj to relieve boredom instead of wrenching, so props to em for that ;) |
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:slap::happy: |
It is still my opinion that things has not gone as planned this week. I really dont think that Patric would write:
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It is my belief that something has´nt gone as planned over at CC this week..... |
As far as the people lauding MGM, do you actually own one? I have both and while the MGM is a nice controller, it is nothing compared to the MMM. Especially considering there is not a single ESC on the market that comes close to the MMM in price and/or features. Not to mention that nowhere do you see MGM offering support on a forum like CC does. I can also guarantee that MGM would take at least as long to repair and return to you as this has.
Yes & no, tried one liked it ordered one & awaiting delivery pending vacation (which will still be quicker than the months this has dragged on), it's nice that you have both to compare your obviously one of the lucky ones. Others may not come close on price or features but at least people can have them in their hands, all the features in the world are of little use if you can't get it. You don't see other companies such as MGM on a forum such as this because they haven't gotten themselves in a position of needing to placate a large number of discontented customers. As far as repairs go those here that have needed it have had excellent service from MGM, possibly the benefit of being a lot closer. I'll go with the MGM for now and as and when the MMM becomes available I'll try that in my next one. |
Okay, so all you angry people, cancel your orders, buy something else and quit whining. Crap, my wife's uncle who is on a heart transplant list moans less about it than all of you do about a toy not going your way. BTW, it is true, my wife's uncle is really on a transplant list.
Then there are the ones who result to name calling and cussing which only irritates people more. None of us can help you, either cancel your order and do something else or quit whining and wait patiently. Here are some email addy's: thomas @ castlecreations.com Thomas Porfert-Product Specialist patrick @ castlecreations.com Kind of obvious there joeford @ castlecreations.com Joe Ford-Product Specialist These are all ones I found on my own and used to find out the whole story whenever I was unsure. |
I canceled mine over a week ago and got my money back from Impakt! I will wait until it is actually "in stock" and find out there are no more issues with them! :intello:
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This thread is in danger of being closed. The intent of these forums is for support and questions primarily regarding brushless conversion and vehicles in general(Castle Creations products specifically in this area). I have allowed some venting, but when people start dropping the "F bomb" then things have obviously gone too far.
Yes, I too want Castle to get their back-orders filled so I can do the same. And yes, I agree that it is not an ideal situtation in many ways - Not ideal for RC-Monster, Castle Creations or all the patient(and less patient) folks who have been waiting for the final release of this MMM controller. I am continually answering emails and issuing refunds related to these units, and I am sure Castle is experiencing the same. No doubt Castle wants to deliver the controllers as badly as we all want them. All the venting, bickering and mud-slinging in the world isn't gonna deliver the controllers, though. And this forum is NOT the place for this type of action, so please let it rest or I will remove this thread altogether. I would love for Patrick or someone else from Castle to make another post with a timeline update, but the fact is, maybe they are simply busy focusing on getting the controllers out the door. I do appreciate the fact that Patrick and other Castle employees have made a point to get on these boards and post info and engage in conversation regarding their products. Perhaps Castle has "over-promised" and "under-delivered" in some respects - I have done the same due to sometimes unforseen circumstances or simply an "ideal world" timeline in a world that simply isn't ideal. And I feel like a Schmuck when it happens - but (sh)it happens. Please - keep the bickering and unproductive posts in check. The frustration is recognized and understood by all parties. Lets not continue to create this un-inviting environment on these boards. "Calling out" Castle in public surely doesn't make it inviting or comfortable for him(or any Castle employee) to come by and make another post and will not be tolerated here - Think happy thoughts. Be helpful and respectful of other members and non-members and refrain from bashing others. This is what RC-Monster is all about. :) Thanks in advance for your compliance to these requests! :) |
I apologize if I said anything that was taken wrong to mk351e but I too thought the bashing on CC needed to stop. The only bashing we should be doing is with our mt/truggy/buggies:-) and they may or may not be running a MMM. I can't wait to get mine back and get the E-REVO going again but until then I have other vehicles and other hobbies to keep me busy.
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Mine shipped today.
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I think in the end like you said, we all (CC, RC-Monster, Hobbyists) want the same thing. |
MINE SHIPPED! MINE SHIPPED! MINE SHIPPED!!!!!! TODAY TODAY TODAY!!!!:yipi:
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I received shipping notification just now :yes:
Next weekend begins torture test to see if I can kill another one :lol: and frees up an MM for some other project. |
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So monday evening will be the 1st notification of a fried V2 Monster by DickyT :gasp: You changed that grape ape lipo out didnt you ! |
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I expect the v2 to be on cruise control, if not the mm goes back in. :lol: |
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