RC-Monster Forums - big problem with BISHOP POWER PRODUCTS

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- - big problem with BISHOP POWER PRODUCTS (https://www.rc-monster.com/forum/showthread.php?t=16888)

_paralyzed_

12.07.2008 04:27 PM

Quote:

Originally Posted by jhautz (Post 239730)

I dont quite get how the new owners arent responsible for orders placed prior to them purchasing the business from Troy? You placed the order with the business.... Not Troy personally. They now own that business and all of its commitments and responsisbilities. Unless the old BPP just went under and closed its doors, the new "owners" sould be following thru with any orders that were taken by the business. Just as they should be following thru on collecting any outstanding debts owed to the business.

The fact that they are passing the buck back and forth and saying the "old owner" is responsible is BS in my opinion. You prurchased it from the business and the business should follow thru with it commitments. If the new owners screwed up and didnt do their research and find out how much was owed in back orders to customers that already paid for products is not the customers fault. Its the new owners mistake for not doing it.

If BPP continues to "pass the buck" I would start filing complaints with the Better Business Buerau. That should light a fire under the new owers but to get this junk figured out.

He operated the business as a sole proprietorship, so all that was sold was the name, all prior business, including ordering information, past due orders and outstanding debts are solely Troy's.

ReV:-O

12.07.2008 04:28 PM

Quote:

Originally Posted by Byte (Post 236869)

[A friend found this somewhere last week:

Quote:

PLEASE NOTE: Effective 11-20-08, Bishop Power Products has changed Ownership and management. PLEASE NOTE: All orders place before 11-20-08 will be exclusively handled and fulfilled by the previous owners and are in no way the responsibility of the new owner/management team of Bishop Power Products. You may contact Troy at: info@formerbppowner.com for any questions or concerns about orders placed before 11-20-08. The previous owner/management will be contacting all customers with outstanding orders placed before 11-20-08 throughout the week of November 24th with shipment information on their orders. PLEASE NOTE: All orders placed on or after 11-20-08 will be serviced exclusively by the new Owner & management team. This team represents a radical change in direction and leadership of Bishop Power Products and is proud to offer same day shipping on all orders place before 2pm Arizona time and superior customer service. For questions about products, placing an order, or any order placed on or after 11-20-08 please contact the new management team at: orders@b-p-p.com.

That is insane! If it is under new management, so what? It is still their problem! They chose to take over BPP, and they must also take over any problems that company in having - whether with Troy, or some hobo off the street!
Its just rediculous how they are trying to get out of it. Not a good start.

_paralyzed_

12.07.2008 04:31 PM

All the info was sent. It sounds like he will make good on this. Let's all remember how great BPP was before Troy fell on hard times. They were known as a place with good prices and excellent customer service, all managed by one man. When that one man was down there was nobody there to pick up the pieces of his business. Let's all hope for the best.

e-mike

12.07.2008 04:37 PM

Quote:

Originally Posted by _paralyzed_ (Post 239767)

Let's all remember how great BPP was before Troy fell on hard times. They were known as a place with good prices and excellent customer service, all managed by one man. When that one man was down there was nobody there to pick up the pieces of his business. Let's all hope for the best.

well your right...i never been disapointed by the bpp customer service...so like you said let's see what happen...i have nothing to lose more than 600$:yes: its been 4 month that im waiting...:whistle:
for my stuff:rules:

4u2nv

12.07.2008 10:00 PM

Does anyone know how the new ownership is?

e-mike

12.07.2008 10:07 PM

not better than before,,,,well i think..i never got an answer or a e-mail from bpp for about 2 month and i send each day a e-mail and naddaa,nothing no answer or sing of life....so i always hope that one day i will receive a e-mail from bpp saying that they gonna ship me all my stuff......

4u2nv

12.07.2008 10:16 PM

Quote:

Originally Posted by e-mike (Post 239868)

That's too bad... it really sucks to see a good business go down the tubes. In the past I always has good luck with B-P-P. I feel bad for the guys who are getting the run around now. The new owners should make things right just for the sake of their business... who is going to want to chance ordering from there now with all of this going on.

e-mike

12.07.2008 10:20 PM

Quote:

Originally Posted by 4u2nv (Post 239872)

who is going to want to chance ordering from there now with all of this going on.

no me for sure:whistle:...so dont know why me too bpp had some issue..could it be a bankruptcy ...

skellyo

12.08.2008 10:18 AM

It sounds like the new owners actually do care enough to try and help out previous customers that got screwed. While they may not give you a refund or send you the product, it's a pretty good gesture of them to give discounts to past customers that got screwed.

TexasSP

12.08.2008 11:40 AM

Business purchases and changeovers can go many different ways. It is not abnormal for a new owner to have it where the previous owner takes care of previous issues all the way up to and including pending/potential law suits.

The last company I worked for had dealt with asbestos under previous ownership. The ownership I worked under purchased the trademark name, facilities, customer base, etc but left the asbestos litigation and liability with the former owners. That did not stop people from trying to sue us but it never got off the ground.

So basically it is possible, legal, and common for business purchases to not include liabilities and such.

lutach

12.08.2008 11:51 AM

Quote:

Originally Posted by 4u2nv (Post 239862)

Does anyone know how the new ownership is?

The new owner of Bishop Power Products is AlleRC.

4u2nv

12.08.2008 01:59 PM

Quote:

Originally Posted by lutach (Post 239986)

The new owner of Bishop Power Products is AlleRC.

Well that's good to know... I've had good dealings with them before on some of my airplane and Heli stuff.

ReV:-O

12.08.2008 02:53 PM

i checked out their website, they look pretty good. hopefully they can make it work for BPP

e-mike

12.08.2008 05:39 PM

arrrfff im always in trouble,,,,,i open a dispute few month ago...at this time troy send me a e-mail....saying that he was sorry...blabla...and he never see my order so i closed my dispute because troy said to me that who had ship all my stuff...3 weeks later i never receved anything....a this time i can't open another dispute for the same item or stuff....again e-mail troy...ive got an answer like this...SORRY MIKE I DON'T HAVE YOUR ADRESS AND YOUR FULL NAME...PLEASE SEND ME YOUR ADRESS!!!???W.T.F. i just e-mail this to troy..you said me 3 week sago that you had ship all my stuff,now that ive closed the dispute ,, you had never ship my stuff...really strange ....there nothing that i can do....i cant open another dispute for the same item....anyway....i have one working dispute on paypal for my 2 castle creation(also buyed on bpp web site) bec and paypal had statuate the situation in my favor but paypal is not able to give me my money....they said that no FOUND is available in the troy paypal account

i can give all the information about all my purchase.....

titan

12.08.2008 06:18 PM

i can too.
I ordered in summer - long time i know - i will this 2 MMM/Combos :/

Titan

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