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"Upgrades" will be considered just like a sales order. Meaning if we have 1000 pieces on order, you'll be #1,001. Based on the number of current back orders and our rate of production, it will be 2-3 months before the first "upgrade" will be shipped. So if you are in dire need of a replacement, the upgrade path is not your best option.
Please understand that this upgrade program is brand new for us. We are still setting up a system to make it easier on you guys and on us. The policies have been set, we just need a system in place to make it work. I'll post more details as they become available, and keep you guys in the loop. This is an important time for Castle. We have a wide range of new products hitting the market, with components we've never used before (Sensors, data logging and onboard adjustable BEC's). So we're excited and a little anxious at the same time. We're also working on improving the repair process. We are implementing a new system and new policies in regards to repairs and warranties. The end result should be a MUCH faster turnaround and the ability to track your repair as it moves through the different stages. If you have questions or concerns, just post them here, this way everyone can see the answers. Thanks fellas and have a great weekend! Thomas Porfert Castle Tech Support |
It would be nice to see these features on the mamba monster as well, but i have a feeling something like that is also in the works. at least im sure many of us would buy one or a few:mdr:
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Just make sure there are hot bikini girls on the Castle stand at the iHobby show... :yes:
Guaranteed route to increased sales... :whistle: |
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sooo, are you going to give some good deals on refurb MMs??? mabey $50???:whistle: |
When can we expect the MMP to be available from A Main Hobbies?
I would be interested in a cheap Castle Link. |
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Mine came in today! To bad I am out of town at a race lol
btw my 1509 1450kv tekno neu on 6s 2500mah in my buggy is doing awesome, first time to race with it this weekend |
Mine included a small bag with a pair of M3 x 6mm bolts. What are those for?
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Mine came with a coupon for a free castle link adapter. It says to register it with a code provided and they will send a free castle link. They must not have had enough stock to package them with the MPro.
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Castle Link adapter chip
The Mamba Max Pro will be coming with a coupon for the Castle Link adapter chip. This entitles you to a free Castle Link adapter chip, but does not include the USB cable; we cover the cost of shipping for domestic addresses and most international shipments. This is also true for the new Phoenix ICE line. You have 3 options for redeeming the code on the coupon. You can submit the code on our website, fill out the coupon and fax it, or simply mail it in.
Just FYI... We stopped including the USB cable with our products. So the Mamba Max and Mamba Monster no longer include the cable. For now the Mamba Monster will still come with the USB adapter chip, but eventually it will be replaced by the coupon as well. Thomas Porfert Castle Tech Support |
That's good, because I only have about 100 USB cables laying around from this that and the other.
Good idea to do it this way. I like that you have decided to cut costs and eliminate redunduncy but still have a way to provide for your customers. Many would just charge for the adapter, yet I will not mention any names of who those people are....... |
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