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-   -   MMM new shipment batch? (https://www.rc-monster.com/forum/showthread.php?t=27899)

mothman 08.27.2010 04:16 AM

Quote:

Originally Posted by Thomas Porfert (Post 378161)
Of course! We always support international customers. V1's and V2's have lifetime warranties, so you can send those in at any time and get them swapped for brand new controllers at no charge. Because they are warranty, there is no charge for the replacement and no charge for shipping back to you. Some companies choose to charge to ship back a warranty claim. We don't like this policy, it seems strange to us to make a customer pay to get back a product that failed because of an issue with the controller; so the only cost incurred is the shipping to us. Just FYI: for non-warranty claims, the flat repair fee includes the shipping back, even for international customers.

So get those old Monsters sent in to us and we'll get you back 2 brand new Monsters.

Thomas Porfert
Castle Tech Support


Thanks alot Thomas!. Really gald to hear that from you. But can you please guide me to claim the lifetime warranty? Thanks in advance. Really appreciate your help!

scooterboy 08.27.2010 05:23 PM

I have a mmm with the plug in battery connectors, does that mean its a v1 or v2?

DwightSchrute 08.28.2010 10:30 AM

Quote:

Originally Posted by scooterboy (Post 378348)
I have a mmm with the plug in battery connectors, does that mean its a v1 or v2?

it could be either one...i think, if i'm remembering it right, even the first few
v3's were also plug in weren't they?

just_now 08.28.2010 11:18 AM

Pic
 
I got pic from some forum in the past. Hope it helps.

http://a.imageshack.us/img824/8835/v...parison.th.jpg

Uploaded with ImageShack.us

DwightSchrute 08.28.2010 04:18 PM

just got my new escs...thanks guys.

bryan 08.28.2010 04:51 PM

^ +1 :party:

agarabaghi 08.28.2010 05:01 PM

yup i got mine yesterday. Hoping that my second one will ship out in a week or so =D

CarstenL 08.29.2010 10:51 AM

Pheeew looks like my Monster is a v3. It has the lip and soldered in power leads.

mistercrash 08.29.2010 11:01 AM

Quote:

Originally Posted by Thomas Porfert (Post 378042)
we are slowly finishing up a batch of 400 Monsters that should completely clear out the current repair back log.

I'd like to see a pic of those 400 Monsters. RC porn I tell ya!

scooterboy 08.29.2010 01:27 PM

Looks like mine is an early V3, ideal :party:


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