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-   Castle Creations (https://www.rc-monster.com/forum/forumdisplay.php?f=34)
-   -   problem with mamba 1.38 beta, and castle bad service (https://www.rc-monster.com/forum/showthread.php?t=31719)

TheMonster 01.14.2013 03:57 PM

I will wait to Patrick's reply..

TheMonster 01.15.2013 06:15 PM

Patrick ?

brainanator 01.15.2013 08:01 PM

The castle crew are not very active on the forums. While they do make occasional appearances, depending on this forum for dedicated castle support could take awhile.
My guess is you got lucky last time, and caught him at the right time.

Arct1k 01.16.2013 01:00 AM

Just PM your info = There is not going to be a software fix for your issue.

snellemin 01.16.2013 11:28 AM

Quote:

Originally Posted by Arct1k (Post 425589)
Just PM your info = There is not going to be a software fix for your issue.

+1

Castle is willing to send you a new controller, even though you have a HPI branded product. What more can you ask for?!
With the Castle product you will be able to flash your controller with every firmware to your hearts content.

So just send your pm to Patrick.

TheMonster 01.16.2013 06:17 PM

thanks all !
I already sent PM to Patrick but he is not responding...
I hope he will reply it soon.

thanks again !

Pdelcast 01.18.2013 05:36 AM

Quote:

Originally Posted by TheMonster (Post 425615)
thanks all !
I already sent PM to Patrick but he is not responding...
I hope he will reply it soon.

thanks again !

Hi Monster!

Sorry -- I've been traveling to China.

Your replacement ESC will ship out on Friday.

Thanks!

Thomas Porfert 01.18.2013 05:47 PM

Monster,

We have released a new version of Castle Link software (3.53.11) that should allow you to roll the firmware version back to the original 1.24. Have you tried downloading the latest Castle Link software and rolling the firmware back to see if it works on the original firmware? Pat is still sending out the new ESC, I am just curious if rolling it back to 1.24 gets the ESC working.

Thomas Porfert
Tech Support
Castle Creations

Arct1k 01.18.2013 10:05 PM

Thomas apparently not...

Quote:

Originally Posted by TheMonster (Post 425474)
hey,
I will try to go back to 1.24 and see if it fix my problems. I will update you in a short time.
I calibrate my esc every time after program it. and also tryed to bind the remote..dident work, so I tried a diffident remote and receiver from my friend but it didn't fix the problems..
its the ESC...
I will try 1.24 now and see if it fix my problems.

thank you !



UPDATE:

I switch back to 1.24, first run with charged battery...

1. The car lost power, and Punch ... acting very strange and took a long time to accelerate. The car did not have Punch power.
2. stuttered The vehicle .. like the Cut Off is approaching (batteries were charged).... didn't happened because I turned off the cutoff -that problem hasnt fix with 1.24 :(
3. Random vehicle brakes every 30 seconds or so -now only break when I drive in high speed and then pot the trigger back to neutral, and when the car is still moving press the trigger again...the sometimes the car put itself into break...and the I cant controlled it for 3 seconds.. like lost signal..
4. The motor started making strange noises and sounds like it opposes itself... make those strange noises when the car is acting like in 3 (when it break)
5. The ESC stopped to get a response from the remote for a few seconds every minute or so ... (after 2-4 seconds I managed to control it again)



same problems...I don't know what do to anymore...
Patrick, do you have anther idea how to fix this problem ? what am I supposed to do now ???

thank you !


TheMonster 01.19.2013 05:53 AM

as Arct1k Quoted me...it didn't help...I had the same problems...

did you already shipped the new ESC ? when it supposed to arrive ?

thanks !

suicideneil 01.20.2013 12:47 PM

Patience is a virtue; you're getting a new esc, for free, after borking your current one, and it's not even from the same company at that- be grateful & wait for it to arrive rather than hassling them for updates. 7-14 days is pretty standard for international postage, though don't be too surprised if your countries customs office intercepts it due to value...

Pdelcast 01.22.2013 12:15 AM

Quote:

Originally Posted by TheMonster (Post 425654)
as Arct1k Quoted me...it didn't help...I had the same problems...

did you already shipped the new ESC ? when it supposed to arrive ?

thanks !

I received confirmation that the new ESC shipped on Friday.

But I'm not sure how long the post will take.

Thanks!

Patrick

TheMonster 03.14.2013 08:09 AM

just got the new esc today ! thank you !


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