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or maybe he just has a multi-million dollar company to run..........
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Need pics. Monday? Can you please tell me which day of the week that is? Is it after Wednesday? What's an MMM? What is the size of the UPS truck that is delivering the stencils? Hahaha :na: Thanks for the info, sounds really interesting... and expensive. |
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Well, hopefully they dont have AT&T, I've had 5 tech's at my place since the 17th to fix my phone line, DSL seems to finally work :)
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It seems kind of phony to me to see a multi-million dollar company having phone and email problems this long. Remember, he also makes products for the military and not having a means to communicate means loss dollars.
By the way, how hard would it be to have a backup system? |
I realy dont know what to think about all this.Has anyone even tried calling?I am sure they have better things to then shag my call.:whistle:Also we have had some pretty wild rain storms,high winds and tornados here in the mid-west today 4 inches in my rain guage this morning.
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For one it doesnt matter how much your company makes. Down phone lines are out of reach for the company itself. I was out of power for 3 days once. I could have all the money in the world and it wasnt going to fix the problem. give em a break. i;m sure if it was possible to get the systems up they would.
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I dont want to be all negative on this issue but there was a series of events that made me believe that there will be more delay...
First, Robo Market Place (not as good as RCM, Tower.. and Impakt but good service) jsut canceled my order. They are the ones who refunded me because it seems they've had multiple complains and they give up on CC. Heres the email. "Jeff, I just got off the phone with our distributor who said they don't expect to see the Mamba Monster until Mid-Sept. With that being said we are going to go ahead and cancel the order for you and refund your paypal.. Sorry for this inconvenience.. Do you still want the RC Switch? If so we will cancel the order and you can place a new order for the RC Switch. Hope this helps and have a great weekend! Thank you _________________________ Harmony The Robot MarketPlace harmony@robotmarketplace.com" Second, Impakt RC just pulled their pre-order and responded that they did it because they dont know when the next batch is coming.... Third, we've only heard about the 2 guys with beta and that's it.....not no news... For a household to loose phone and internet connect for a week would be normal but for a 11million dollar company to loose connection is crazy...unless area has been hit a major hurricane and flooding. I guess what I'm saying is that something might have happened to those stencil or it could be that they are already doing the mass production and everyone is soldering connectors that no one can answer the phone but I hope at least someone will tell us they delay....Its normal to have delay...even Mike gets delay, Tower got some delay but to tell everyone "in the next 2 weeks" after another 2 weeks and another...turns out to be 5 months well i dont know......I know that for a complicated process like they go thru it unavoidable to get setbacks and get delay but for a 5mos delay on other is bad for business....and CC is not the one taking the heat. Its the small companies that resell them... Sorry for the rant 4months into waiting and 2 of my 4 orders had been cancelled because shopped decided to quit on CC....I guess I should have gotten the picture... Ohhh I think the one who took the bet with Patrick....is gonna WIN.... |
That sucks Impakt site does say the MMM will be ready? end of August?
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"On Monday, about 9:00am, UPS will deliver a pair of MMM stencils. A stencil (in the electronics world) is a large piece of nickel plated stainless steel, about .006" thick, stretched tight into a 29" x 29" tubular aluminum frame. The thin sheet of stainless has apertures cut out of it with a laser, and is used for putting solder onto a circuit board. The solder is printed onto the circuit board using a machine called a "stencil printer." Our stencil printer is a Dek Horizon printer. You can click on the link below to get more information about the Dek Horizon stencil printer:"
Considering last monday Joe said that they were getting a shipment of stencils from ups at 9am and they would be going into full production and now over a week later joe has not been heard from, well seems strange to me, the guy was very excited sounding and was updating us almost dailey and then he just went silent. |
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Sometimes this place is worse than an old ladies' sowing circle!
These guys do have jobs you know. I think they have done a pretty dang good job of communicating with us. Relax, breath and they will get them done. |
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Bad news would be better than no news. Castle made me believe that these were going to be shipping by now...are they? If not when?
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Impakt has pushed back its MMM ETA to late/mid August. There's some bad news for you :sleep:
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Yeah their job was to provide something they commit they can give...and also to give some sort of news when delay is expected. The prob here is that a lot of people is expecting to use a good quality controller but to prob is they dont know when....instead on getting MGM, Tekin and ebay ESC they invested on CC....I get it for those who broken their MMM they are lucky in a way they get to be the first but how bout those who have pre-ordered they had a choice..if CC committed Aug or Sept 3-4 mos back then people would have gotten their money on other options...good thing for me the shop offered refund by themselve...oh well...just breathe, relax....good suggestion
BTW, i just noticed this thread and Sparky's thread for beta test has no photo...how come no one posted the famous thread reply? Maybe they dont have camera or i'm so blinded by the delay I missed the photo :rofl: |
Just read this on RC-Tech...
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I would like to know what is going on to. I paid for my controller back in may and its now been 2+ months.
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umm try more like 3 months!! aah well, hopefully they will clear this mess up... with all that money mike could have invested in shares and made millions!
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i havent been able to find my camera cord. turns out the dog dragged it into the basement and i just found it so heres the pics
http://i172.photobucket.com/albums/w2/humdizza/010.jpg http://i172.photobucket.com/albums/w2/humdizza/011.jpg http://i172.photobucket.com/albums/w2/humdizza/012.jpg date it was mailed to me http://i172.photobucket.com/albums/w2/humdizza/013.jpg date they got the v1 back http://i172.photobucket.com/albums/w...izza/014-1.jpg reason the v1 failed and replacement http://i172.photobucket.com/albums/w2/humdizza/015.jpg and a pic of it upsidedown at full throttle the blue is a piece of tape i put on there http://i172.photobucket.com/albums/w...izza/016-1.jpg |
finally.....
so critic number 3...busted......lets wait for Patrick to bust myth 1 and 2.... Dang...I watch to much TV... |
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I think Patrick and other CC employees would be better off not saying anything until they were in the mail to the customers. Broken promises are what irritates customers. Especially in this hobby. My .02 |
I just had a phonecall from repairs saying 6-8th aug to finish production should start shipping around 13th
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I don't know what broken promises people are talking about. My MMM has been there for repair since May. My life has not ended because of this and I can still run RC's. Patrick and others have been more forthcoming than any other company I have ever seen. I want mine as bad as everyone else but wild speculation and rumors won't get it here any faster. I am sure if you are disappointed enough that CC would happily refund your money if it's such a problem.
Personally I would rather them get it right and take longer than just get it and it break again. |
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ummmm...like someone said to me "now please wipe your nose off" |
I don't have my nose up anyones butt. I just know what it's like to design and manufacture product, have problems, try to stick to deadlines, then face more problems. It's tough. I have dealt with many vendors via work with several hundred thousand dollars on the line and less communication than Patrick gives for a 170 dollar toy.
The point is, it's a toy, no one will live or die without it so lighten up. Too many people are beating this to death like it's a heart transplant or something. |
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easy Tex...I agree...but some idiots here did say that to me |
I know. I wasn't directing it at you really and am not angry at all.
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Thats not too bad another week I can wait.But I feel a bit jelous to see the V2 MMM
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It's kind of like an auto body shop (or any mechanic for that matter). The more you ask when will it be ready the longer they will push it back. Personally if people would'nt have been going ape the first time they probably would have taken a bit longer to test the thing. I am so ready to get my 8-T running again. But patience is the key, when it does come it will be well worth it.
Just chill, if I were Joe I would not feel motivated when you see a post every other day from someone freaking out about when will it be shipped. |
Maybe they need more pizza....
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Not again! I havn't been bad this time!
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Sorry off the subject but just bought a Matrix Pro for 250.00 new on ebay.This should burn up a couple weeks.:party::whip:
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Castle is doing an excellent job with communication I think. You have to remember that if Patrick posts he gets a whole bunch of questions relating to that post. The more he posts the more questions he gets. I think Patrick does a great job of posting on the forums. He holds back from getting sucked into the endless conversation which end up going no where and achieving nothing but he also answers the important questions with accurate information. Same goes with sending out e-mails. If you send out a group e-mail to people like castle did saying that the repairs on the MMM were going to be delayed you have to expect to receive a large number of those emails back with more questions. This can be very time consuming answering all these questions but castle is doing a good job. If anyone thinks I'm brown nosing well I am but I am dealing with a number of companies at the moment and most of them are far less informative then castle so I sit knowing nothing of what is going on and I know a few of them I will not be dealing with again due to lack of or just poor communication alone. |
I agree, I like being informed also and I appreciate all their effort. Just been a while since I saw my money go bye bye.
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