click on the "view versions" tab in the hotwire, and "update esc" this will reflash the firmwire on the esc....

it should fix the problem:yes:

Tekin is working on the problems they say on the rc-tech forum:yes:
There are some problems with the soldering they told.....
Hopefully my spare ESC is holding up this weekend so i can finish my race here in Holland.
My brand new "spare" worked for 8 minutes before it stopped working. I fixed it my self:lol:
problem was, when I twisted the case than it stopped working. I put some extra doubble sided tape inside, and problem solved:party:
next time: Race Report:yipi:

This is what I did already ... that does not fix the problem ...

Fine ... so this is a hardware issue . So I have to send the ESC back to Tekin. This is very bad for european customers. Could you send me the link to the RC-Forum ?

Topas:

Just email the support or Rpike@teamtekin.com
I have the same problem, don't know how much the postages are going to be.

It's not? I swear I had the Hotwire with my R1 Pro on my Vista 64 machine--may have been my old XP box, though.

Are there 1:8 races for brushless cars in Holland? Kidding? Where?! Tell me! :lol:

Brushlessboy16's Tekin rx8 bit the dust- BEC works fine, along with the leds and hotwire. Just doesnt turn the motor. What causes this and how do we fix it/

Indeed, I'd like to know what soldering has failed so atleast I could try to fix it. I think Tekin should already know whats the problem with the ESC because all the RX8 stop working the same way now. Well not all but most of them.

Glad that they have 120 day warranty, because I haven't had any replies from their support yet. Only one automated message that I should wait 48 hours.

So any information about how to fix it without sending to Tekin. Just because it seems that their support must be doing something else than helping us out.

edit: As soon as I get some reply from support I will send it in. However if another issue occures I'm going back to Castle Products. This is just bs with all the dead esc.

Same here.. sort of...
I have probs with my RSPro. Seems I have a dead BEC. Emailed support a couple of times last week and still no response..
It would appear they've all gone on holidays... Have to say I picked a really bad time to make the jump to Tekin.

You guys who are waiting to hear from Tekin just e-mail Randy.

Rpike@teamtekin.com

He will help.

No... I sent him an email already - but didn´t receive an answer yet ! (my ESC is BRANDNEW !)

Is it me, or is there a sudden increase in these motors/esc's going wrong,my rotors seperated,and now my esc has developed a fault,i cannot fault Ty at Tekin,he has been very helpfull,but these are not cheap units,especially so when you live in the UK/Europe,when these go wrong there is normally a minimum 2 weeks before you get replacements from the US,it is starting to get a little frustrating,especially as i was talked into getting the Tekin combo instead of the cc mamba combo,they do not seem to be suffering anywhere near the same amount of trouble/failures,no doubt Tekin will get these issues sorted, but a bit hard on the people,who have laid out a lot of money to get these items from the US.

Which is why I asked about who pays for the postage fees when I have to send my dead esc back.

Don't know the answer yet, I really dont mind the waiting although its a bit pain in the ass but still. Oh the postage fees are aroun 70$ from Finland if I don't want to wait up to 30 (!!!) days to get it delivered to Tekin.

Talking about "What if's".. wish my ESC was second generation or even working properly so I wouldn't have to worry about these things.

I bought my RX8 1700 set from amainhobbies - I don´t know if they will refund me if I send the combo back .

I think thats doubtfull,can't hurt to ask tho!

Who do you think we've been trying to get help from?? Santa Claus? :lol: (j/k)

Seriously... I've had an email conversation with Randy re: v200 firmware and raised my issues with him already and the only response I've had is email support.

I've since got a response from Ty this morning asking me to re-flash the ESC which I've done many times since.. but did it again anyways, just in case.

No help from Tekin yet .... I re- sent the email this morning....

I got a reply from Tekin - I have to send the ESC back ...

Same here, I'm just so slow doing things that I haven't done that yet :lol:

Should send it in tomorrow. Then it will be back in maybe two weeks.

Tekins service is the worst I have ever seen !

1. They sell ESCs of a "bad batch" - this is the reason why so many ESCs were affected
2. I asked if they can send out an ESC the same time I send out the defective one
-- I was told that I have to provide my Credit Card # for security reasons - I provided the data immediately

Now I receive a mail:
"Hello,

Unfortunately I'm not able to do this at the current time.
You will have to send in your service ahead of time.

We recently ran into an issue with this and until further
notice I can no longer offer this service."

Thank you very much Tekin - this is service at its best.

Afgelopen weekend in purmerend gereden, daarvoor Belgish kampioenschap...
Kijk op www.no-nitro.nl voor de info over races. Deze site is nog in ontwikkeling maar het begint ergens op te lijken. De Races beginnen nu langzaam opgang te komen.

Aaah, meer Nederlanders hier heh.

Topas, I told you that we had done that in the past and that I would check on it. NOT that it was ok.

I was in attendance at the IIC race in Las vegas the past week or so. I was checking emails as often as I had internet there.

There is no 2nd generation RX8. We made a running change the some proccess's. We didn't puposel ship out bad units, that would be rediculous. It costs us the time in labor hours, shipping etc to warranty them as well. That would be a lose lose for everyone involved.

As I've said on over a dozen othe forums: we've identified the problem, made the proper adjsutments, and are moving forward.

good to hear:yes:

I will keep the forum informed how long does it take to receive a ! repaired ! ESC back. (Again: this ESC is brandnew ! - I payed over 300 $ for the unusable set) My understanding of customer service would be that your company would send out the ESC while the defective one is on the way to your address. I gave you my cc details - so the risk is only on my site.

I regret buying this combo at all. If Castle builds a 1700 motor I will sell the combo immediately for half the price.

Please would you explain to me exactly what is the problem? Welding cold? where?

Yes,that would be usefull to know,it might be a quick easy fix,would save both the customer and Tekin time, and more importantly these days,money,obviously,if it needs new components,then it would have to be sent back,but if its just a case of a bit or re-soldering,most of us i suspect could handle that,Tekin will sort these issues,that i am sure of.

:yes::yes::yes:

There are a few areas that we've seen cause failures. We are considering all possible options for repair along with sending out a new board as an option. The problem stems from really needing to see the unit in hand to verify operation of both board assemblies. ON the rare occasion both can be bad, one causing the other to fail. While this is rare it would be quite dissapointing for the consumer to be sent a new board only to find out that his unit is still non functional after the repair.

The most common part to have a cold solder joint is the large black piece suspended from the lower boards. It has two joints that attach it to the board and must make contact. While flowing them again isn't overly difficult it still might not be the only issue.

A broken unit is a lose lose for both sides. However we're obligated to make it right and we're doing our best to turn the service items around as quick as physically possible. We have people working on the weekends and at night to make this right for the customers experiencing the problem.

That alone shows that Tekin is not some Mickey Mouse Corporation.

I agree this isnt a perfect solution,Ty is sending me a new v2 rotor and new board for the Rx8,but if this does,nt work i will have to send it back to yourselves for repair,what it does tell me is that Tekin will always try to help as much as possible,with their helpful and flexible approach,i don't think there are many companys out there that would send foc replacements out,without fisrt receiving the faulty goods back,so well done Tekin,this is just one of the reasons i will be staying with my Rx8/T8 combo,because service like that,these days,is bloody rare.

is this?

(the B.E.C. is of type switching?)

Damage report from todays race:

1x dead ESC - something separated inside even though the ESC had shock proof mount. this can happen as the driver just did not jump well today

1x separated front spacer along with couple pieces of the rotor from the new style rotor in T8 - this is getting annoying. more and more tekin owners are planning to switch to Neu

glad it was not in my truck

More and More people whom are considering the Tekin (myself included) will stick with NEU.

Oh no, this is really bad news ... now I am waiting for my repaired ESC and then I will wait for a new motor .... shit !

Dead ESC was clearly because of the abuse, however something can be probably done to make the ESC shock proof

However I dont like the way T8 motors are made. ton of small metal plates pressed together.
Is not there a better way to design the rotor?

No idea how Neu motors are made, but i never seen a Neu motor fail in Czech Republic.

For 1/8 scale racers few dollars more for more reliable motor should not be an issue as T8 motors are $170 and Neu 1415 is just $180

Is the Neu 1415 a "closed design" motor or are there holes on the back.

1415 has fully closed 36mm can so as it's made for cars

My V2 rotor has just failed again, ESC is still fine. I'm starting to get rather annoyed with this Tekin stuff. Kinda feels as though we're Beta testers. Ok the warranty is good, but I have used the Tekin at 4 race meetings, and have not finished twice due to rotor failure. I want to just put an old trusty MMM back in it and a Medusa or a Neu, I have run two MMMs, 3 Medusas and a Neu, and have had no problems/failures, with the Tekin I've had two, with the same motor!

Main problem is I've run out of money now, so have to stick with the Tekin, which I don't really want to do. I want a refund really, it just feels as though the product wasn't tested by a wide enough range of people, which is why we're having all these failures in Europe.

Email is on the way to Tekin now...