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-   -   why only a 90 day warranty? (https://www.rc-monster.com/forum/showthread.php?t=19513)

Semi Pro 03.17.2009 07:27 PM

why only a 90 day warranty?
 
so why doesnt tekin offer a 1 year warranty like castle creations?

tekin says their rx8 is as good if not better than the MMM, then why not offer a warranty like the MMM.

i think the biggest thing that is keeping me from throwing down $335 for the new rx8 and another $35 for a hotwire is the 90 day warranty.

also what will the repair cost me on the rx8?

big greg 03.17.2009 07:54 PM

wow they want 370+ for thar esc? what a rip

azjc 03.17.2009 07:57 PM

that would be for the combo....remember the setup will act like a sensored motor

magman 03.17.2009 08:01 PM

I will be on the waiting list v/soon. It should rip in my Revo conversion on 5 and 6s

Metallover 03.17.2009 08:16 PM

I think it will be a good time to get a used mmm when everyone gets a rx8.:party:

big greg 03.17.2009 08:16 PM

ah i thought it was only for the esc, still expensive

Metallover 03.17.2009 08:22 PM

Not too expensive when you consider a Neu costs at least 250 and a mgm costs something like 300. The motor is designed after neu and the esc is as good as an mgm.

azjc 03.17.2009 08:23 PM

still not as expensive as an MGM and it will be a U.S. company...but I will wait for feed back before I deciede to go for it

RC-Monster Mike 03.17.2009 08:28 PM

http://www.rc-monster.com/proddetail...=tekinrx8combo

The street price won't likely be $370, big greg. The slightly smaller foot print and hybrid sensor/sensorless technology should be worth the extra coin vs. the competition - particularly if you are a serious or even semi serious racer.

e-mike 03.17.2009 08:43 PM

Quote:

Originally Posted by Metallover (Post 270847)
I think it will be a good time to get a used mmm when everyone gets a rx8.:party:

this is why i have 7 mmm:whistle:

Semi Pro 03.17.2009 09:35 PM

Quote:

Originally Posted by RC-Monster Mike (Post 270857)
http://www.rc-monster.com/proddetail...=tekinrx8combo

The street price won't likely be $370, big greg. The slightly smaller foot print and hybrid sensor/sensorless technology should be worth the extra coin vs. the competition - particularly if you are a serious or even semi serious racer.

it will be $370 by the time you buy the hotwire

TekinTeamMgr 03.18.2009 12:58 PM

Quote:

Originally Posted by RC-Monster Mike (Post 270857)
The slightly smaller foot print and hybrid sensor/sensorless technology should be worth the extra coin vs. the competition - particularly if you are a serious or even semi serious racer.


We are a bit more than the others but for good reason, we offer more. You've really got to feel the difference on the track. The sensored starts add consistency to a setup not previously reachable. When I pull the trigger I know I will get the same exact same response as the time before.

For serious racing, I will not compromise on feel or performance. Try them back to back and you'll see what I mean.

Anyone around my local area has been give the transmitter of my car just to feel it for themselves....

Semi Pro 03.19.2009 09:06 PM

Quote:

Originally Posted by TekinTeamMgr (Post 271027)
We are a bit more than the others but for good reason, we offer more. You've really got to feel the difference on the track. The sensored starts add consistency to a setup not previously reachable. When I pull the trigger I know I will get the same exact same response as the time before.

For serious racing, I will not compromise on feel or performance. Try them back to back and you'll see what I mean.

Anyone around my local area has been give the transmitter of my car just to feel it for themselves....



thats great, so why only a 90 day warranty?

whitrzac 03.19.2009 11:12 PM

Quote:

Originally Posted by Semi Pro (Post 271530)
thats great, so why only a 90 day warranty?

to cover ther @$$, if you call them and explane what happend(tell the truth now...:whip:) I think they would give you a good deal on a replacement/referb, alot less than most other companies

TekinTeamMgr 03.20.2009 11:34 AM

There are always uncontrollables in this hobby. Some people don't always use a product for its intended purpose. We cannot warranty this controller for instance if it was submerged in water for say boat use. IT can be used in a boat, but it is not the intended purpose for the controller.

We offer superior components like gold plated switches, double crimped servo leads, heavy copper pcb boards, gold pated solder posts,etc.

If there comes a time where you are in need of a non warranty replacement we offer a substantial discount on the replacement.

We offer a limited warranty simply because we can't control our products use. Simply reversing the batter leads can cause an issue.

With us, honesty goes a long ways. I've seen plenty of "woops" covered under warranty.

BrianG 03.20.2009 11:39 AM

Besides, most product defects will surface pretty quick. USUALLY, things that fail after 90 days is related to abuse, improper usage, etc.

Semi Pro 03.22.2009 12:29 AM

Quote:

Originally Posted by BrianG (Post 271661)
Besides, most product defects will surface pretty quick. USUALLY, things that fail after 90 days is related to abuse, improper usage, etc.


i do understand that brian, im just on a limited budget for my race vehicles this year and if im going to buy acouple rx8 systems and they die right after the 90days i wont get to finish the season.

TekinTeamMgr 03.22.2009 10:58 AM

I don't see that being an issue. We've yet to have a single unit fail. I personally have over 100 packs on the one in my mugen right now.

e-mike 03.22.2009 11:15 AM

Quote:

Originally Posted by TekinTeamMgr (Post 272210)
I personally have over 100 packs on the one in my mugen right now.

look good!!!!

Semi Pro 03.25.2009 09:25 PM

Quote:

Originally Posted by TekinTeamMgr (Post 272210)
I don't see that being an issue. We've yet to have a single unit fail. I personally have over 100 packs on the one in my mugen right now.

well i hope i have the same luck you do

TekinTeamMgr 03.26.2009 11:02 AM

It's not always luck. ;)

Cain 04.28.2009 03:25 PM

I know I have kicked around the warranty issue in my head recently as well.

Tekin's past performance though makes me more willing to give them a benefit of the doubt than some other manufacturers thats for sure. They replaced a Tekin G10 ESC for me when they came back to the scene no questions asked even though I was planning to pay to repair it. They got some points with me for that.

Personally, I too would like an industry leading warranty from them, as i think there products performance is industry leading from what the recent reports are. But, you take what you can get.

TekinTeamMgr 04.29.2009 09:13 PM

Hey Guys,

One thing I want to stress to everyone after reviewing install photos is to remember that these are 1/8 cars that take a ton of abuse. To take that abuse things are allowed to FLEX and MOVE. Please please make sure that your wires area also allowed to FLEX and MOVE a bit. I'm the first one to applaud a clean wiring installation but make sure there's some extra length in the wires to allow the flex along with the chassis.

The solder posts are not meant to be pulled on or have constant pressure on them. So take a minute and make sure you're wiring layout is clean AND suitable for abuse.

This has been a publice service announcement brought to you buy Tekin...

FastXR 04.29.2009 10:29 PM

Quote:

This has been a publice service announcement brought to you BUY Tekin...
HMMMM there isnt some subliminal message hidden in this comment is there.....:whistle:

whitrzac 04.30.2009 08:23 AM

Quote:

Originally Posted by FastXR (Post 283394)
HMMMM there isnt some subliminal message hidden in this comment is there.....:whistle:

no, because we all already have tekin stuff, there's no need to buy any more:lol:

TekinTeamMgr 04.30.2009 11:03 AM

Quote:

Originally Posted by whitrzac (Post 283450)
no, because we all already have tekin stuff, there's no need to buy any more:lol:

No really, please buy more!:rofl:

teamtekin 04.30.2009 03:42 PM

Where did you see 90days? Our standard warranty is 120days. Does not make much difference in most cases anyway. Most manufacturer errors show up pretty quickly. Things that break after 30days are usually things cracking from impact, wires breaking off, or a user error like pluggin the battery in backwards. We are pretty easy to deal with in most cases and give great deals to those that be honest and admit they broke it. I do not think we have had any service where the warranty period came into play. You do not see much bad press about our customer support and it would be there if we had issues and unhappy users.

1/8 may be a different story since the units will be literally hammered on. Good installs and routine checking of solder joints and wires make for a happy race day:intello:

Tekin Prez

patxeik 05.18.2009 06:57 PM

hi guys!!!
im reading this post cause im interested in a rx8 for my new truggy. Its easy to talk about warranty when you are in the usa, but when you live in spain or others countrys without dealers of the product you need to be sure what you are buying and if its not a reliable product better get another one cause the shipping to usa and the long wait can make you crazy. I ve seen that in my country forum, 100s of mamba monster fried one two and three times, and shipping the esc to usa is like 35 dollars so...... I was lucky cause when i did my first conversion the mamba monster still wasnt in stock so i bought a mgm two times expensive than the mmm but i did it right, mgm gaves me 0 issues but i needed to sell all my 1/8 stuff. Now i want get into the action again with a rc8te and a tekin rx8 for sure!!! i think sensored is the way to go, smooth and throothle sensitive is what brushless needs to piss all over nitro stuff.
After that i will like to ask some questions; if i bought a tekin rx8, the warranty will starts the day of purchase or the day that i receive the combo? cause normally it arrives in two weeks but can delay till a month.
Ok i will be reading all forums to get info about rx8s esc, i just saw one fried, but can anybody tell me how many escs have tekin sell already?

TekinTeamMgr 05.18.2009 09:42 PM

In general the warranty would be from the date of purchae. I'm sure that if you were close we'd honor it.

Most failures are right away if there's a problem. I've been running the same RX8 for over 4 months now without any issues.


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