Ebay...to give or not to give....
 

So i know there are tons of ebay threads but i wanna see if my actions are justified.

I purchased some shocks and everything went fine. The electronic notification was done the next day. Notification was July 24. I waited until July 30 before contacting the seller, because the tracking thing said USPS never received anything. He told me the package was sent on the 24th.

I called USPS and they assured me nothing has been received on that tracking number. I gave the seller benefit of the doubt and waited...and waited...

I messaged him back on AUG 1st to tell him to contact his postal place to see what is going on and he refused. just said he was a "big business and knew what he was doing"

Yesterday...August 4th finally something has been recorded in his same state. So thats 11 days that USPS had it...and it didnt leave the state?
I called once again called USPS and they assures me the package was not received on the 24th

He is now calling me a liar when i confronted him today. Keeps saying "we are a big business and we know what we are doing"
In general his responses make me wanna punch him in the face.....or even a small child....
Am i justified to negetive feedback his @$$? can he negative me?....sorry im a negative feedback virgin

I WANT MY SHOCKS NOW:diablo::diablo:

He can try and - feedback, but you can easily appeal with those sorts of responses and have it removed. To be slow is one thing, but to be slow and act like a DBag is a whole other thing. F' it, post up a -, he's earned it (after you get your parts that is...)

He cannot leave negative for you regardless the situation. Sellers can no longer do that. At the very least, he should get 1 star on his detailed seller retaing for "Shipping Time".

that may be what i do....i yea....i forgot he didnt respond to my first message. only responded after i threatened to contact paypal, ebay, and my credit card company.

I'd give him a neutral, as long as you get the parts. Just write something like "extremely slow shipping/bad attitude".

as skeyllo said sellers can no longer leave negative feedback. I dont agree with the policy but they changed it probably 6 months ago.

you can hurt him more by the 5 star rating things. for big sellers, the lower the rating they get, the more they have to pay ebay in fees. even a 3 stars "neutral" will be quite damaging. and besides, its anonymous so it isnt like he could - you back...

That is true w/ the ratings changes.. I should have said even under the old rules it wouldn't have mattered bc you can appeal anyway.

The stars do hurt a lot as they also dictate the seller fees they get. If they fall below a certain amt, they get charged more.

Personally I tend to have not a whole lot of patience w/ dicky sellers. I fugure if there is a problem and they are ignoring me and/or giving me attitude for something that was clearly their fault and making me chase them around to get the things I paid for... then screw them, they earned it and by letting them off the hook you are screwing over the next buyer by not exposing their bad practice.

Depends on how bad you think the actions were. A neutral can be harsh too, and the 1 star ratings do add up quick (tho others don't see ea rating)

I believe his only recourse against you is that he can ban you from purchasing/bidding on his auctions again, which wont really be an issue if you dont want to buy from him again.

IMHO, he earned a negative ratng

Sounds like a prime candidate for a negative rating to me!

I would of course wait until the part is in hand.

That kinda of attitude towards a buyer deserves a low star shipping rating imo, provided you've given all the details and arn't withholding anything:oops:

i mean....i did $hit bricks on his car.....:lol::yes:

I would be pissed if I had to deal with a seller like that. Give him a negative rating (after you get your part). He's earned it. Oh and let us know who it is so we can all avoid him.

It seems to me that it's a easy call, you did your part by paying for something and the seller didn't by not getting it to you. If he's so big and good at shipping then dropping off a package and getting a valid tracking number shouldn't be that difficult. That's why there is negative feedback so you can warn others of your experience with this seller.
Just my .02 cents. Good luck to you.

yea thats what i was thing, but i just started thinking about the what ifs...like what if he did drop it of and USPS decided to no move it. But as time went by...i dont think USPS would leave a package layin around for 11 days befo moving it......
then the responses i got that says "your wrong" "what usps does with the package after we drop it off is not our problem"...didnt help either

When I walk into the Post office or UPS and put a package on the counter, tell them where I want it to go and pay for it they then attach a label with a tracking number (costs extra at the Post Office) Within 24 hours you can tell where that package is whether or not it's been shipped or not so something isn't adding up. Shipping companies don't get paid to store packages. If there is a problem, it will ship back to the sender, other than that it's coming to you as fast as possible. Did you order from Hong Kong or somewhere outside the US? That could take longer.

nope....california...i live in Georgia...

heres the latest message i got
"We are a large business and the postal service sends a truck to our location each day and loads it up with all the packages going out. We do not drop anything off at the post office and they do not scan anything when they pick it up. They take it to a large sorting facility (not the post office) and what they do with it after that only they know. If they lost it that has nothing to do with us. Where it is now is not in the city where our business is located. So you are wrong."

just incase anyone thinks im a dirty liar :gasp: hehe heres the tracking link. You can see the notification day and receive day according to the USPS.
http://trkcnfrm1.smi.usps.com/PTSInt...91401113311817
either way i look at it.....11 days to leave a state is ridiculous....and just cant trust it
if he wants to get all technical (its a sorting facility not a post office) purchase day was technically July 23 too :na:

If it were me as a buyer, he'd get a Neutral overall and only 1 star for Communication and 1 star for Shipping Time on his DSR. While even if he's telling the truth that USPS had it the whole time, it's his job as a seller to ensure it makes it to you. If I were the seller and received the e-mail from you about not receiving the package, I would have been on the phone with my local post office to find out what was going on.

So what is this guy's eBay user ID so we know who to stay away from?

Ditto that. Plus being a butthead to you when he found out was the real strike against him.

Not to guard the seller, but USPS tracking is quite useless from past experience, Delivery Confirmation works exactly the same, except a lot cheaper.

The package was insured for $200, how many shocks did you buy!? :gasp::surprised:

But, if it takes 11 days to leave the state, he probably shipped Media Mail? :no:

Definitely a negative feedback is in order, when you receive em.

I agree usps has the most useless tracking system...which is why i waited and waited giving him the benefit of the doubt.....
yea...i dont understand why it was $200. it was 2 ofna lx one front shocks

:lol::rofl::rofl:

2 Ultra LX Ones!?

:lol:

Must've entered an extra zero....
Insurance must've cost a ton... for those who actually ship?:whistle:

Are you sure he didn't ship media mail, or snail?

This is a tough one as the seller did actually ship it on the 24th. The problem now is with USPS and that's out of the seller's hand. The seller could be nicer and go to the post office to complain and have USPS expedite your item. I had something like this happen when I bought some snails for my fish tank, but a few weeks later, USPS did deliver a smelly package. The guy who sold me the snails was nice enough to send me another package and we had a good laugh after I did get the first snails dead lol.

yea, but my biggest concern is that usps is guaranteeing they never got the package. THe 24th is when the seller printed his label off.

To me it sounds like USPS (Maybe the driver that picked up the packages from the seller) might have misplaced or lost the package and they just found it on the 4th. I'm not trying to protect the seller in any way, but USPS has done this to me in the past.

If he was a concerned seller "Big Businessman" he should reship another pair and send Priority ! Even though USPS is the one to blame here it's still his merchandise and your his customer he's obligated to a degree tio resolve this. The first package may show up sooner or later ?

I sent a set of RTR revo arms parcel post to a buyer last year, after 16 days they still didn't show, he wasn't a dick but was clearly concerned. I refunded him 100% and the next day his arms showed up ? Win some Lose some.

If this seller of yours has a attitude and is unwilling to resolve the problem blast that jerk off w/a NEG and 1 star across the board.

Personally since Fleabay changed the rules about sellers not able to leave negative feedback I've had nothing but problems with Non-paying bidders. It cost me tons of extra time,waiting for buyer response for the claim,paypal crediting my account the relisting or second chance buyer and the A-hole slacker non paying bidder gets a slap on the wrist and can still leave me a negative feedback on top of it all ? What sense does tha make ??????

I enjoy working and buying stuff on Ebay but sometimes their decision making and rules changes really suck a big hairy one. If these people are so dam smart to invent and make this auction site work and make money how in the hell can they make such bad decisions for the sellers who make it all float ??? RANT.

This guy is an ass hat. Give him a negative.

For me, neutral is when they screwed up, but you would still do business with them again if you had to. Negative is when they sucked so bad you don't want to bother again.

As for the star ratings, I would say be honest on those. If the product description was accurate, give him 5 stars on that. But his shipping and attitude sucked, so give him 1 or 2 stars on those.

Ahem, it says <=$200. That means less than or equal to $200. Don't they teach you kids anything in school these days? :neutral:

.... i thought that was a double tailed arrow:rofl::lol:

Yeah, but aren't there smaller equivalents!?

Like, less than 100? Why'd he need 200? :whistle:

i did ask for liquid crack as shock oil...good consistency. Tried peanut butter....too thick:intello:

LESS than or equal to. Why is that so hard to understand? $1 is less than $200, is it not?

Yeah, true...

I'm starting to wonder if I'll be in this position myself pretty soon.

Got an email a few days ago from Paypal/Ebay saying my item had been shipped, and gave a tracking number. Well now it's 3 days later and when I look up the tracking it still says "We have no record of this tracking number"

Hhmmmm... time will tell I guess... luckily it's only ~$6 purchase

Thats good ol' USPS for ya. Only UPS,FedX and such have a detailed tracking system.
Then who's to say the package wouldn't get held up at a station for a day or two.

I know some sellers also print their labels off daily but then ship on a few days a week. So they get all the packages ready and only run to the post office every Wednesday, or something like that.

Update
 

Finally got the item. I item was as described., but i decided to give negative feedback. His responses never changed from the "not my problem anymore" attitude and i got sick of it.

I DID give credit where to in the star rating, but just couldn't give good ratings on the communication department. and put 3 star for shipping.

Seller is nitro-master. I personally would not recommend using this seller. I know i will not be in the future.

Thanks for your advise guys!

They must have some managment or new Ebay guy. They used to be great but the last couple times I bought from them my order was screwed up and was sent the wrong stuff. also suffered from slow shipping. I'll probably stay away from them from now on myself. Glad you received your stuff.

Two days ago I purchased some items from this seller :whistle:
And I have been following this thread.:oops:
Lets see how international shipping goes.:yipi:

I think I bought some hyper a-arms from that same guy once. Advertised w/ Ti turnbuckles.
They were steel. Same attitude. Said was not his fault, OFNA were liars, and he would refund if I paid the shipping back. I got it for $1.99, so I gave him an FU rating and just kept the part.

Too bad as he has tons and tons of parts. Dunno that I would never buy there, but avoid if at all possible.