Neu Motors to Repair and Sell Medusa Motors
 

Hey guys check this out, I was just looking thru the Neu Motors website and under Neu stuff I found this.

http://www.neumotors.com/Site/Neu_Stuff%21.html

It looks like Neu is going to take over repairing current Medusa Motors as well as selling some of their models rebadged as Neu motors. Wonder what we call those Neudusa motors or Medneusa motors :lol:

If this is a repost please delete.

Nice find! Good news for people with Medusa Motors.

Well, thats decidedly cool news.

I like Neudusa as a name, easy to remember & type :lol:

Great!

...if only neu would ever pick up the phone

They do for me ;)


Good news tho!

I thought it was pretty cool of Neu to pick up the scraps Medusa left behind. Wonder if the motors will be sold thru Neu motors or CC like the rest of the Neus. Perhaps they will come out with a line of more affordable motors based on Medusa designs to compliment their current premium line. Don't know how that will all play in with CC's motors though. Could be interesting in the next few months.

That's incredible news! Power on a budget is an option again, I thought my Medusas were going to be relics like Aveox motors.

I wonder what designs innovations medusa had that Neu did not? Any reason to buy the line otherwise (other than name.. but Neu already has a bigger name...)

It would be nice if they made the endbells larger and secured with screws. That was really the only neg to the Medusas.

neu will repair aveox motors, they're not relics, I'm runnin' one in my cybermaxx!

sweet


i need to have them rebuild my align motor

gotta contact align for that one!:yes:

I'd like to see something with a 1/8 shaft for the onroad car like the 36-50-4800 Medusa..
phil

Cool info. I am wondering what Neu is going to come up with. Will they do them black?

Great find...especially due the fact that my daughter's Medusa in her crt.5 is on the fritz

Yes! Incredible News!

I always wanted a 36-80mm motor, but they went out of business shortly after coming up with this "New" motor.

Incredible power on a budget! That's right!

Time will tell.

I'd be all for trying one, only have heard good things about them. The main concern I have is that Neu is only selling them, not offering any warranty service.

EDIT: OH, so they will offer repair service, just not warranty free-of-charge service? When I read the Medusa site announcement I thought they meant no repair or warranty at all.

hell yeah!!
just when i needed it most medusa closed down.
i want a 4 pole 50mm motor for my slash! :whistle:

Go with a NEU.....they have them on sale for CHEAP right now.

Be careful ...I ordered from the Neu site 2 weeks ago...they refunded the price of the batteries I ordered but still charged full price for shipping the other items (charger adapter and connectors). I have not been able to get Neu/castle to return my calls...and you can still order the same batteries on their web site today...

http://www.neumotors.com/store/page12/page12.html

See the NEU5000XP 2S1P for $29

I have always liked Castle but I left messages and they are not returning my calls...

Are you orderinf from Neu or Castle? They are not the same company and Castle doesn't sell batteries that I'm aware of. What where you charged for shipping? Most places have a minimum and your going to be charged that no matter what. I have been charged $5 for shipping from Neu no matter what I ordered, 1 battery or 3

I never had any problems contacting Neu even though I'm stationed overseas here in Japan. Keep in mind that they only work Monday -Friday from 0900-1430. They are closed Friday to SUnday. I usually talk to Sylvia and she had been very nice and acommodating. Instead of refunding my money on an order they run out of, I told her to just send me a 4100mah 30/60 5S battery for $85. I think this is way better than a comparable Hyperion.

Contact her at (858) 674-2250 ext 103.

YAY.

Finally means I can get an affordable 60mm 4 pole motor for this. Medusa shut just as I was finishing the build and looking for electrics for it.

http://img231.imageshack.us/img231/2391/dscf0032g.jpg

I ordered from the Neu site but I was E-mailed to call Castle to resolve the issue...I ordered 3 5000ma batteries with connectors and charge adapter...~$12 shipping...they E-mailed that I was refunded for the batteries but still charged the full shipping charge...I would like to either cancel the order or substitute but I was never given the chance...I certainly don't need an EH charge adapter if I don't have the batteries...to top it off, anybody can still order the same batteries today.



Thanks George, I will try Sylvia. I left a message as instructed but never got a call back.

Very odd, I wonder why they directed you to Castle when its Neu who sell the lipos..

Thank you for your e-mail.
I am currently away from the office returning Monday Feb. 15th. I will get back to you in the order your e-mail was received.

If you would like to place an order please call Castle Creations at 913-390-6939.

Thank you for your patience.

Best Regards,

Sylvia was terrific...She refunded my entire order including shipping...I told her she is getting a reputation!:lol:

Still a bit worrisome that they let people order products that are not in stock but at least they were interested taking care of my complaints.

Thanks George

It's good to know you have resolved your issues.

From what I understood, they are behind in updating their website due to manpower limitations. They have scaled down their working hours instead of laying off some of the workers due to bad economy.

Sounds like their site needs to be connected to their inventory database. Wouldn't have to worry about listing items no longer in stock...

Sylvia is great, she's the lady I dealt with while my 1515 1.5D was in for repairs.

Is it expensive to send in a neu motor for repair? My neu 1515/3d seems to be shorted with full drag brakes.

Email or give them a call. I posted the number in one of my above posts.

How do I open a neu motor? Took out the 4 screws but the rear seems glued.

Smack it with a mallet.

R u kidding? Smack the back or the shaft?

Hit the shaft at the front of the motor- that should pop the rear endbell off just like a feigao. Then again, you might punch the shaft out of the middle of the magnet- unlikely though, and you can just claim it happend while running the motor normally.. :wink:

Wow seems that I will damage the motor if done wrongly.

Seems that neu motors has wires problems. I m thinking of tekin wo wires.

The neu design is ment for helis & planes mainly, in those vehciles the motor wires arent subjected to forces manking them vibrate and wiggle up and down constantly- thats why castle took the design and changed it so that the wires dont/cant get damaged and short against the can.

You can always slide some insulation over the wires and into the can a little bit, that will prevent them shorting out- depends on if the enamel coating on the wires is also damaged & causing the individual strands to short against them selves in each main wire...

Problem is I m using neu tekno square can meant for cars:(

Meh- the only difference between that & a normal Neu is the shape of the can pretty much, no changes made to the way the wires exit the can, though the can is sealed better I must admit. I think your only real option at this point is to contact Neu, explain the issue & symptoms, and see what they quote you for repair; if it costs more than half the price of a new motor ( ~$140-150? ), then I wouldnt bother- you can get a Castleneu 1515 for $140 from Mike (kv rating choice is limited but there should be something suitable for you available)...

EDIT: 1515 3d = 1360kv, thats kinda low- maybe the 1512 1800kv motor would be good, if geared down, then it would have about the same torque & speed at the wheels; there are also various 1512 neu motors on sale on the neu website:

http://www.neumotors.com/store/page10/page10.html