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-   -   FYI for all Monster Max users (https://www.rc-monster.com/forum/showthread.php?t=17874)

Joe Ford 01.06.2009 02:36 PM

FYI for all Monster Max users
 
We are now selling replacement cases and fans in a combo.

http://www.castlecreations.com/produ...ment_case.html

BrianG 01.06.2009 02:59 PM

Thanks for the heads-up.

How does this affect the warranty since it has to be opened to replace either the fan or the case?

q8-maxx 01.06.2009 03:02 PM

I have v1 can I use this case?

lincpimp 01.06.2009 03:04 PM

Are you still offering the cases as a swap out for existing working MMMs?

Also, what would I have to do to return a v1 and a v2 for v3 upgrade? Both work but the bec on the v1 seems weak...

Joe Ford 01.06.2009 03:12 PM

All versions can use this case. If you want a case/fan for your v1/v2 you'd have to send it in or buy the case/fan combo. We will no longer be sending out cases or fans by themselves. To return a product go here.

http://www.castlecreations.com/support/repairs.html

lincpimp 01.06.2009 03:14 PM

Quote:

Originally Posted by Joe Ford (Post 249356)
All versions can use this case. If you want a case/fan for your v1/v2 you'd have to send it in or buy the case/fan combo. We will no longer be sending out cases or fans by themselves. To return a product go here.

http://www.castlecreations.com/support/repairs.html

Thanks Joe, you da man!

coreyfro 01.09.2009 12:31 PM

I second the question about warranty

Quote:

Originally Posted by BrianG (Post 249350)
Thanks for the heads-up.

How does this affect the warranty since it has to be opened to replace either the fan or the case?


Joe Ford 01.13.2009 05:21 PM

The new case/fan combos come with instructions on how to keep your warranty and replace the fan/case without damaging the controller. We will not cover any damage done by the user when opening the case so be very careful...it's your money you're playing with.

pasan 01.20.2009 03:32 AM

I received my replacement case today, and opening it seemed pretty straightforward. A little bit of common sense and patience is all that's required. Thanks for sending the free case all the way out to Sri Lanka, Joe. I've noticed there's about a 10mm increase in height. I guess I can rest easy now :D


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