Has Castle Abandoned us on Warranty
 

Reading a query and excerpts of an Answer from Castle on another forum it would appear that Castle has adopted the following policy on the MMM

Mamba Monster + Greater Than 4S + Less Than 68mm Motor Can = NO CASTLE WARRANTY

Can someone from Castle please confirm / deny this?

on 4s, what length can do I have to stick to? Are you only warranting the ESC now if we use YOUR motor?

That doesn't make sense since the esc is rated for up to 6s...several members here are running 6s w/out any probs.

http://www.e-savage.com/forums/showthread.php?t=4212

Perhaps this is worth a read then.

In his thread he will be using a 50 series Medusa motor...that motor is too small for the application. If he asked them the same question w/a 70 series Medusa, I believe that the answer may be different.

The 50 series are intended for smaller vehicles...the E- Savage is huge and heavy. A lot of people use the 60 series in a 1/8 buggy if that helps w/clarification.

I have used a 50 series in an E-Savage (3300kv) on a 3s lipo and it ran cooler and had a truck load more torque than a Feigao 7XL.

I think people assume 50mm can and think the CC motors, the Medusa 50 series are IMO comparable to a Feigao 60mm can

Possibly....I use a 3300 50 series Medusa in my crt.5!

It would be...if it were at least a 68mm motor (like ours) we would warranty the setup no problem. The reason we won't warrant that setup is he'll be running a 50mm motor on 5s lipo...if the motor has an issue and it hurts the ESC it's not our fault...we won't cover our own motors or the ESC on 5s either.

I figured it out. They (CC) are being quite vague. They don't want you to use small motors in a 1/8 vehicle over 4s. The motor will overheat and potentially demagnetize the rotor, which could result in a burned up MMM. So basically just use the proper sized motor for the application and you're all set.

So if I wanted to get a 50mm 1600KV MedUsa motor in my CRT .5 on 6s it would be fine but if people put that same motor in a Truggy it isn't? Sounds kinda like common sense but they had to say it for legal reasons (someone cooking their ESC 'cause they're an idiot and wanting CC to cover the damages).

That's exactly what it sounds like. They must have had a few V3 claims that didn't make sense-

Subject A: "I'm running this in my E-Revo on 6s and it says it can handle 6s so I don't know why it fried itself??!!"

Castle Rep: "What motor were you running in your setup?"

Subject A: "A Feigao 9L that I had in my Rustler. Why? Is that bad?????"

:lol:

hahahaahha!!!

Castle Rep: Actually yes. That motor is too small.

Subject A: But the people on the traxxas forum told me that it was okay

Castle Rep: Your motor choice needs to match your application

Subject A: I guess I better take the 9000kv motor out of my muggy huh? The people over on the traxxas forum said it would work and....

Castle Rep: ...................."dial tone"

Subject A: Hello?.....you there?

:lol:

So the 2200kv CC motor with the MMM is not covered if used with 5s lipo? what about with 6s lipo? So the combos are only covered if using 4s lipo? Seems a bit strange, can I have some clarification?

I think what he meant by "we won't cover our own motors or the ESC on 5s either" ...was... "we won't cover our own motors, under 68mm, on the ESC using 5s either

but i'm sure he will chime in.....i hope.

Hoov, are you a lawyer :rofl:? I'm hoping CC will hire you to defend their warranty policy :rofl::rofl::rofl::rofl:.


Seriously, I hope Joe meant it that way.