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-   -   Question for Pdelcast (https://www.rc-monster.com/forum/showthread.php?t=24913)

AP Alex 12.12.2009 10:41 PM

Question for Pdelcast
 
Since the Castle 1717 motor's shaft size was incorrectly stated, can my wife send mine back to swap for a 1520 1Y with a 5mm shaft, and get the difference in price credited back? This was suppose to be my Christmas present that will be used for a Christmas build. I have no 6mm pinions nor do I want to buy any. Do you have enough stock left of the 1520 1Y that I could get one before Christmas?

_paralyzed_ 12.13.2009 01:18 AM

if he doesn't chime in i'd try castle direct on monday

phone: (913) 390-6939 • fax: (913) 390-6164 • e-mail: info@castlecreations.com

Pdelcast 12.13.2009 02:27 PM

Quote:

Originally Posted by AP Alex (Post 338750)
Since the Castle 1717 motor's shaft size was incorrectly stated, can my wife send mine back to swap for a 1520 1Y with a 5mm shaft, and get the difference in price credited back? This was suppose to be my Christmas present that will be used for a Christmas build. I have no 6mm pinions nor do I want to buy any. Do you have enough stock left of the 1520 1Y that I could get one before Christmas?

No problem at all. Call Christy, and let her know I authorized the exchange. We should be able to get one out to you right away.

I can't check stock status from home -- so I don't know if we have enough 1520s, but if not, I'll see if I can dig one up for you. We stole a few (still in box) for engineering...

Thanx!

Patrick

lincpimp 12.13.2009 03:23 PM

Now that is good service...

Hopefully the 1717 rotor is similar sized to a kb 45 rotor, that way I can use the adapter that I made to have the machinist turn the shaft to 5mm...

snellemin 12.13.2009 07:28 PM

Good customer service indeed.

AP Alex 12.13.2009 09:31 PM

Thanks Patrick !!!! My wife will contact Christy in the morning, and arrange everything.

AP Alex 12.14.2009 01:56 PM

Thanks again Patrick !!!!!!!! Everything went smooth as silk.

Pdelcast 12.14.2009 02:55 PM

Quote:

Originally Posted by AP Alex (Post 338999)
Thanks again Patrick !!!!!!!! Everything went smooth as silk.

Glad to hear it Alex. :yes:


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