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-   -   I ordered some motors from CC, but where can I find some info on this? (https://www.rc-monster.com/forum/showthread.php?t=28406)

Dj_Sparky 10.25.2010 12:15 PM

I ordered some motors from CC, but where can I find some info on this?
 
I ordered some motors on sale last weekend, and I asked Castle Creations when they might ship these. They told me "Next day" last saturday or something, and I asked for more info or tracking number or if they did indeed ship out the next day. I haven't gotten any response. I tried to email the support a couple more times, and the person who responded to the first mail. No response yet.

What's going on? Can anyone help me out here?

V0RT3X 10.25.2010 01:52 PM

You should get all confirmation mails to the email you entered when you placed the order.

Pdelcast 10.25.2010 08:05 PM

Quote:

Originally Posted by Dj_Sparky (Post 385293)
I ordered some motors on sale last weekend, and I asked Castle Creations when they might ship these. They told me "Next day" last saturday or something, and I asked for more info or tracking number or if they did indeed ship out the next day. I haven't gotten any response. I tried to email the support a couple more times, and the person who responded to the first mail. No response yet.

What's going on? Can anyone help me out here?

Be aware we have had a few problems with our online ordering system (customer database crash) and have seen a few orders get dropped by the system.

Give Christy or Dena a call (913) 390-6939 and have them check on your order status.

Thanx!

Patrick


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