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e-bay jerk
some a-hole opened a "did not receive" dispute via pay-pal only 4 days after the close of the auction. This is the response I left for him on pay-pal:
Really? It clearly states in the auction that you should receive your item in 11-15 business days. To open a dispute before that is asinine. If you click on the shipping tab it states usually ships within 10 days of payment. Not immediately after as you assumed. Which makes you an ass. My funds for this sale are held until this is resolved. Thanks for the inconvenience dickwad. Not everybody is on the computer everyday to respond to e-mails from neurotic buyers. I sell once a week, and check my sales once a week. No more is necessary because I am an honest e-bayer as evidenced by my 374 100% positive feedback. I know I ship my items, with delivery confirmation so communication is unnecessary. In my 8+ years of e-baying you are the first douchebag to do this to me. I can't even fathom the thought process involved in initiating this dispute in 4 days. 4 DAYS!!! Did you want me to teleport your item from MN? That technology isn't available. You have a low feedback score. Perhaps you don't understand how e-bay works. I hope this note helps you to realize what an incredible dickhead move it was to open this dispute. The 1973 in your screen name makes me think you are 38. I am 32. I am ashamed of your incompetence and immaturity in this matter. Please refrain from ever bidding on any of my auctions ever again. Good day to you sir. |
Customer Service 101
#87 - How to permanently severe customer relations... see above example. This is a sure fire method of dispatching your customer to a place from which they will never return to sully your business again. Please note, this method should only be used in the most extreme situations or when happening accross inexperienced eBay users who have validated their 'crap on me from a great height' card by asking stupid questions that put ones 'business' at risk of poor feedback http://www.rc-monster.com/forum/data...9EkklZgj//2Q== |
wow!!
That is an impressive paypal response. I am just a bit concerned that the buyer may take the oppertunity to tarnish your ebay feedback. Certainly it is sad that people have unrealistic expectations - a simple 'contact the seller' option via ebay would have been sufficient. |
Love the reply :) .
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IDK for sure but I think ebay is inclined to side with the buyer but in this case I don't see how they can. I'm sure things will work out, I just hope it goes smoothly for you. Even if you have to send him the package at least you let him know what an ass he is. |
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I hear you on eBay dicks expecting things ASAP. A guy won a pair of Savage diffs from me for 99 cents, received them a day later than I had quoted on my listing (stuff happens), and I got neutral feedback. Hell, I LOST money by listing the dang auction! Paypal and eBay will side with you on this one if you ship it out within the 10 business days you have on your listing. A buyer agrees to those conditions when purchasing an item from you, he's just being a dick. Glad you 'spoke your mind' to him. :lol:
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He got a brand new 26cc engine for $77 dollars. He's lucky I even shipped it. http://cgi.ebay.com/ws/eBayISAPI.dll...#ht_500wt_1156 |
One of the reasons I left eBay for good this year. One guy filed a SNAD complaint on an OS engine I sold. I gave him a refund and he sent back an old, worn out, stock 4.6 Savage engine and kept the new .30 OS. Paypal and eBay were no help. Go to the sellers central forum on eBay and see the many horror stories.
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Well Harold you certainly told him!
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There are a lot of buyers with unrealistic expectations from Sellers, nothing can be done about this unfortunately. Harold, I hope you didnt just give yourself a neg feedback from that azzhole with your witty and delicate response to his case opening.
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IIRC a buyer who opens and then looses a dispute is unable to leave negative feedback...
Could be wrong though. |
I'm at %100 positive, I can handle one negative. That's just how I roll...
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Then there is the Ebay seller who claims to have 2 bodies in stock when all other sources are on back order. Order one only to receive a email about this item is over sold, wants me to wait. When questioned, he states, we keep our page that way to catch those who can wait. Did get a cancel and money back, but still, well, dishonest comes to mind. Guess that is why so many call it evil bay.
Because of no sale could not leave feedback. |
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