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EVX warranty
Does anyone know the correct address to send a EVX in to Traxxas for warranty. The address on the warranty card:
12150 Shiloh Rd Dallas, TX 75228 This was returned as address unkown. |
I'd call the toll-free Traxxas number: 1-888-TRAXXAS (1-888-872-9927)
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This is the correct address. Make sure you put attention to services on it. Also dont forget to include a note stating whats wrong and what happened when it went wrong, your address and phone number so they can contact you. If your evx is still under waranty inclue a copy of your receipt to prove when you bought it. Hope you get everything worked out ok.
Traxxas 1100 Klein Dr Plano, TX 75074 |
I did all that, the post office returned it like that address closed.
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Check this link to the Traxxas site.
Traxxas Warranty For electronics outside of the 30 day warranty use this form. My experience with Traxxas warranty support was pretty good. I sent in a fried EVX outside of the warranty period. I got a replacement back in less than two weeks. Unfortunately the replacement was defective and I had to send that one back, Again, a replacement back in less than two weeks. The best part of all was the repairs should have cost me $25 but was done at no charge "as a courtesy". |
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