[BrianG]

Regardless of FD's track record, eventually word of mouth will get out and people will vote with their wallets. If those first time buyers did a little homework first, they would see the issues past customers have had. Until then, I would simply point those helpless buyers to RCM after they learned their lesson - too bad it was learned the hard way. Badmouthing FD or any business here will simply appear that the people doing the talking are just RCM fanboys. I say we just help those hapless victims and their experiences here will be the best lesson.