[suicideneil]

It sucks. It sucks like a giant vacuum hoover. I had similar issues with rc4wd.com. I placed an order for various TXT-1 parts -newera skid & various other items- and then I waited. After a few weeks part of the order arrived, but not the NE skid. I checked my account and it said 'backordered', yet it was still for sale on the main site. So I waited again. Fast forward about 3-4 months and I finally get pissed off waiting and email them via my btinternet email account (hotmail doesnt seem to get through), and I get the response "we dont sell those items anymore". WTF?! I'd been waiting for months and they dont sell the NE stuff anymore, and they didnt bother to tell me either?! I replied back and used the store credit they gave me to get some other stuff I needed.

Thats what some smallish companies are like, they arent run like a proper business with different staff for the various areas, theres just a few people who do all the website stuff, manufacturing & despatching etc, which is highly inefficient- but it saves money. The web is fantastic, but theres nothing like walking into a shop, picking something up from a shelf, and paying for it there and then....