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silentbob343 · 03:58 PM

I will say maxamps has been going through growing pains recently. I placed an order right after the holidays and they were swamped and looking to hire additional people.

I too received a hand written card apologizing for the delay and thanking me for my business. I also received a refund for the shipping costs. I thought both were good service recovery attempts.

Sorry to hear about your experience, hopefully it will cause things to change with how maxamps hold inventory or at least reports it on the site.

I'm going to assume those temps were fahrenheit.

	(#37)
silentbob343 RC-Monster Carbon Fiber Offline Posts: 112 Join Date: May 2007	06.27.2007, 03:54 PM I will say maxamps has been going through growing pains recently. I placed an order right after the holidays and they were swamped and looking to hire additional people. I too received a hand written card apologizing for the delay and thanking me for my business. I also received a refund for the shipping costs. I thought both were good service recovery attempts. Sorry to hear about your experience, hopefully it will cause things to change with how maxamps hold inventory or at least reports it on the site. I'm going to assume those temps were fahrenheit. Last edited by silentbob343; 06.27.2007 at 03:58 PM.