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BrianG · 08.29.2007, 03:44 PM

Agreed. It's not a wise move from a customer service/loyalty perspective, but is from a pure dollars perspective - which is what most companies look at; the bottom line.

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BrianG RC-Monster Admin Offline Posts: 14,609 Join Date: Nov 2005 Location: Des Moines, IA	08.29.2007, 03:44 PM Agreed. It's not a wise move from a customer service/loyalty perspective, but is from a pure dollars perspective - which is what most companies look at; the bottom line.