I have never had any of these problems with cris, he bends over backwards for me and when he doesnt have a lehner in stock he gets it for me fast. I see a lot of guys who are too skiddish to call him up on the phone to check to see if a motor is in stock or to make sure he sent the order, he is very busy so if you call and hes not at his desk CALL BACK its that simple. Get to know him he's fun to bs with. And as far as I know he stocks the best hulls in the world, I myself am getting one of his challenger hulls set up for racing. And as for standing by his motors he does, I from my own stupidity roasted a brand new lipo and 109 charger and he got new stuff out to me before he even got the old stuff back and his nemesis motors have a life time warrenty, I crashed my truck into a wall and knocked the motor apart and he still replaced it plus gave me a different wind because I was running a little hot, if you do get to know him you wont regret it.