RC-Monster Forums - View Single Post - MGM Low Voltage Cut Off

RC-Monster Mike · 02.15.2008, 10:54 AM

I sent a link to this thread to MGM and received a similar reply:

Dear Mike,

this is no so clear. However some customers wrote to us and described similar problem. No possible test all combination of the cars/motors/gears/battery etc. - we are like, when customer help us and signalize when find problem.
We find some problem with some combination of the motor and battery. We prepare new version (suppose available from next Monday - Feb.18) without these problems. This new version have also possibility update SW in the controller via www and PC with USBCOM. This enable easy way for quick SW change when customers will find some next problem. I suppose this solve all problems which was finded in last days. :-)
I send you details during weekend.

In all cases, recommend your customer make "Automatic tuning", set "power reduce" no "cut-off", set "range of the neutral zone" > 9 or 12% (some customer set 3% and controller cannot find neutral position).
In some cases help set "Race mode", hovever this no checking battery voltage. Necessary is set min., max. and neutral throttle position by transmitter.

Best regards,
Grisa

This has been my experience with MGM all along - they are responsive to any potential issues and work to resolve any issues presented to them. :)

	(#11)
RC-Monster Mike Site Owner Offline Posts: 4,915 Join Date: Nov 2004 Location: PA	02.15.2008, 10:54 AM I sent a link to this thread to MGM and received a similar reply: Dear Mike, this is no so clear. However some customers wrote to us and described similar problem. No possible test all combination of the cars/motors/gears/battery etc. - we are like, when customer help us and signalize when find problem. We find some problem with some combination of the motor and battery. We prepare new version (suppose available from next Monday - Feb.18) without these problems. This new version have also possibility update SW in the controller via www and PC with USBCOM. This enable easy way for quick SW change when customers will find some next problem. I suppose this solve all problems which was finded in last days. :-) I send you details during weekend. In all cases, recommend your customer make "Automatic tuning", set "power reduce" no "cut-off", set "range of the neutral zone" > 9 or 12% (some customer set 3% and controller cannot find neutral position). In some cases help set "Race mode", hovever this no checking battery voltage. Necessary is set min., max. and neutral throttle position by transmitter. Best regards, Grisa This has been my experience with MGM all along - they are responsive to any potential issues and work to resolve any issues presented to them. :)