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03.19.2008, 09:55 PM
Well, Here is my two cents.
I think the main reason just about all of us are upset about this is not only is Castle aware that we are looking forward to the release of the MMM, but they keep dropping date after date after date! The problem is just that! I have personaly dealt with Castle for along time and I rarely have ever seen so much political mumbo jumbo as with the release of this MMM. I honestly hope that Dan and the gang at Castle are reading these posts because honestly we the consumers are your best friends and your worst enemy! You keep bitting the hand that feeds you and eventually your gonna have to be put down. Quit making empty statements and promises of dates and then get caught in your own words. Your running a business based on a limited consumer where it is a must to be presise in what you say and how you say it! In the business I am in, No matter what the weather is. If we say we are going to get it done by that date, it's getting done. No and, if, or buts. There is no room for error and objectives need to be set in stone with a reasonably set time limit. You dont go to McDonalds drive thru to make an order and when you get to the window they tell you to return next week for your order! And if we are talking about apple to oranges, Well you dont go to a store to buy a computer to have them tell you it will be built by next year and we will call you!
The one point that castle should realize is that alot of us here are waiting for that package! Not just the ESC, But the whole deal! Im just affraid that my patience as a faithful consumer for over 3 years who has done nothing less then praise Castle with everyone intrested in Electronics. Im affraid that my relationship with Castle might end based on the one pet peeve that annoys me to no end! I hate being lied to.
Now I might be one person, but words have a way of spreading and so do results. With results like this following email (posted below) from Castle, I have no doubt that the business practices that Castle displays only reflects the true meaning of what we as consumers mean to Castle Creations.
On an end note I will say this. Besides the wrong of posting dates and making false statements. I can only hope that I am wrong and Castle will return us with respect for our dedication and patience. Look at the Microsoft XBOX, we all waited, those who got it and in that wait we recieved what pressure to meet dates can get us. CRAP! 1 out 4 XBOX'S crash. And this was supposed to be the god send of gaming technology. Lets hope Castle doesnt give us the same results.
(the email sent to me today from Castle)
"Not allowed to give out any more information per the owner of the
company. Too many people getting upset that it's taking a while to get
final product development done."
Joe Ford
Product Specialist
Castle Creations
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