Has anyone ordered from http://www.2coolrc.com/default.aspx before?

I ordered some parts for my e-maxx on 03-31-2008. When I log onto the website to check my order it says that my product have NOT shipped.

I have sent 2 e-mails and called 2 times in the past week, every time I call I have to leave a message and I have not gotten any response from my e-mails.

The website does not list if a part is in stock or not, but I just want a answer why my stuff has not shipped.

My credit card was charged the day I ordered the parts.

What should I do?