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don't throw people off by simple saying the reason why it broke down was because of a user error.
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That's exactly what they told me, "user error, our controllers just don't break down like that" when I had mine setup per their instructions down to the T and running well within spec. Then I got the controller back, put it in a different vehicle, running different batteries, and the same thing happened. I called to get help, they said it was now out of warranty (by only two weeks mind you because I waited a month for mine to be fixed) and I would have to pay to have them fix what they didn't fix the first time under warranty.
Sorry, but they burnt me and I have no desire to go back. I have since run the same setups on other controllers with no issues what so ever.
So, some may disagree with my opinion, but I came by it fairly.
If people like novak, and want to buy novak, that is fine with me and I would never personally insult someone for their decision. People buy things everyday I wouldn't and life goes on. This is all friendly from my end and an expression of my opinion only. All views are solely mine and not necessarily those of the ownership yadda yadda yadda.
