RC-Monster Forums - View Single Post - email reply from b-p-p a little on the slow side?

kulangflow · 05.23.2008, 11:43 AM

Troy is slow on e-mail sometimes. I made a purchase that took about a month to get to my house and it was in stock when I bought it.

Purchase: March 11
BPP: March 14 "Product is on its way"
Me: March 28 "Haven't received product"
BPP: March 30 "I'll check on Monday (Mar 31)"
Me: April 1 "I haven't heard from you"
Me: April 7 "I still haven't heard from you"
BPP: April 8: "Product should arrive in a few days"
Received Product: April 11

On the other hand, I've also had instant replies and great customer service replacing a broken LBA-10. It's hit and miss I guess.

	(#7)
kulangflow Never Fast Enough Offline Posts: 914 Join Date: Jul 2005 Location: UT	05.23.2008, 11:43 AM Troy is slow on e-mail sometimes. I made a purchase that took about a month to get to my house and it was in stock when I bought it. Purchase: March 11 BPP: March 14 "Product is on its way" Me: March 28 "Haven't received product" BPP: March 30 "I'll check on Monday (Mar 31)" Me: April 1 "I haven't heard from you" Me: April 7 "I still haven't heard from you" BPP: April 8: "Product should arrive in a few days" Received Product: April 11 On the other hand, I've also had instant replies and great customer service replacing a broken LBA-10. It's hit and miss I guess. He's down by the river ... walking on water.