well said brian, my mom and i purchased a big craftsman toolbox for my dad's b-day
the one we wanted was 12 drawers and ballbearing slides. well we go into Sears and the one we wanted was right by the door all shiny and all :D...its taken and they have no more instock (sears warehouse had a fire) so we go back and fourth with the department guy and he eventually calls his manager. my mom goes down this big list.. we want this,this,this, and this, just like the floor model and dont want to pay more then the 400 dollars. after 2 hours in the store being very patient they struck up a deal i higher model all ball bearing drawers, ball bearing caster wheels, griplatch 18 drawer for the price of of the floor model 12 drawer.. the biggun' sells for 975 dollars and she walked out of sears with it for $451
shows what a bit of good can do for you