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NovakTwo
Senior Strategist
 
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Posts: 383
Join Date: May 2007
08.28.2008, 03:21 PM

We do not offer new versions of the service replacement controller that I detailed above (#3221-1). And, we are not yet offering an upgrade to the newest version HV Pro controller(#3221). This is a new product (with different PCBs), whereas the repl version only requires reprogramming the micro.

The price would be $69 + $5 + Intl shipping. When you return an item under the NonW service, we do not examine the product at all: we replace it. We project no more than 7 shop days, with an additional time allowance for shipping both ways.

Quote:
Originally Posted by Arct1k View Post
Thanks for the information and links.

So no warrantee cover if not bought through an authorised seller. Replacement cost is $69 + $15 (for new) + $5 (handling) = $89 for a new one and $25 if it all comes back as ok.

Turn around time targeted as under a couple of weeks.


Novak Electronics, Inc.
   
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