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Pdelcast
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08.30.2008, 04:46 PM

Yes, I agree. I think you should BOTH contact your representatives and express your displeasure with the Canadian Customs and the amount of time it is taking to clear customs. I know mail from Canada to the US is taking 2-3 days to clear customs, but mail from the US to Canada is taking 2 weeks to 6 weeks (and I don't know WHY there is such a variation -- not sure if it is the location of the customs or what...)


I'll suggest that we make the change to shipping express -- but Express costs about 4 times what Priority mail costs -- and I don't know if we can absorb the difference and not charge for it.

Patrick


Patrick del Castillo
President, Principle Engineer
Castle Creations
   
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