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08.30.2008, 06:37 PM
Let's just say it's 17.00 bucks to ship to canada and that if a customer is willing to kick in the extra to upgrade the shipping method or class I feel would be the best solution as to bucks is not really that much.I do make a habit of calling a company and asking to speak with the owner but on Questions I have that really stump me and may cause problems with warranty I like to here it from the big dawg that way I know for sure what I'm hearing is the companys clear stand on the matter so I don't have to listen to why did you do it that way that's not the way we reccomend the way it should be.The reason for this is because one time a company tech from a company manys years back cost me 500.00 dollar's because he gave me his opion and the way it was recomended,I found out that it was his opion as I called back pretending to be another person and kept hanging until I got a different tech and asked him what the proper way to setup the product was well I got 2 different story's when realized that there were 2 guys telling me 2 completely different ways of doing thing's I called and aske 2 talk to the owner of the company and told him what happened and was told to bad so sad what do you except me to do about it,that was the response more less that I got from them.I olny call asking to speak with someone high up in the company if I know the solution is not made very clear in the instructions and can cause me alot of money do to not knowing the right way of hooking up a product.
Custom's from what I have seen is not the main problem olny part,I find that it's a 50/50 crap shoot wether tracking numbers even work with Priority shipping threw USPS,I know the biggest problem is that they olny go ground and that when I have had tracking numbers work they often take along time just to keep moving the package from sortation plant to plant,I know I have had 30 package's shipped to me in the past month and a half from smaller RC companys I help test there prototype part's and dealing's with my own Bussiness and ordering stuff for my own Hobby needs that can olny be purchased in the States most package's clear custom's in 2 days wether it is a slow or faster method of shipping but sometimes and it's not to often that it takes 3 day's to clear customs but it can take 3 or 4 most unlessthey misplace it.
Last edited by wade7575; 08.30.2008 at 06:47 PM.
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