Quote:
Originally Posted by brushlessboy16
the fact that you have to pay for customs has nothing to do with the phyiscal price of the esc, just location
and yes out of the 3000 V2s from the last production run.
Mine failed too, and its not as if it doesnt happen to any thing else,....cars have recalls
stuff breaks, you cant expect perfection 100% of the time with no failure rate, it just dont happen
Edit- and yes RE DESIGN, would you have rather had a bad v1 which had double the failure rate and have your whole truck burn to the ground
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I think you should and everyone else should look at it from both side's,if ther was a company in Canada and everyone from the State's had to send there stuff to Canada to get repaired and the product was a must have item and when it came out and it was loaded with problem's you mean to tell me you would'nt be upset and Bitching of course you would.Think of it like this I don't mind the fact that I have to send it back to Castle but it's the waiting game and it's not the time custom's hold's the stuff at the boarder it is how long the method of shipping take's and when you ask if you are willing to pay the difference in the cost and being told there's no policy,I don't know about anyone else from Canada but I'm not trying to sound like a Cry Baby,it just get's sickening listen to guy's like you who olny look at it from your side and know the you would be complaining alot if the role's were reversed.My Dad has a Company and I have to order stuff from Japan and Germany for him sometime's and all I know is this why when I can choose the slowest way to send it to Canada it take's around 6 to 7 day's to arrive at the door even Patrick told me in a PM that the slowest shipping method from usps get to China faster than Canada.When I track Shippment's it tells you when it enter's and leave's custom's and it is anywhere from a 3 hour to 2 day wait before it is released.And yes I know it's my choice to deal or not deal with Castle but they could at least do something to address this issuse.