[brushlessboy16]

Originally Posted by wade7575

I think you should and everyone else should look at it from both side's,if ther was a company in Canada and everyone from the State's had to send there stuff to Canada to get repaired and the product was a must have item and when it came out and it was loaded with problem's you mean to tell me you would'nt be upset and Bitching of course you would.Think of it like this I don't mind the fact that I have to send it back to Castle but it's the waiting game and it's not the time custom's hold's the stuff at the boarder it is how long the method of shipping take's and when you ask if you are willing to pay the difference in the cost and being told there's no policy,I don't know about anyone else from Canada but I'm not trying to sound like a Cry Baby,it just get's sickening listen to guy's like you who olny look at it from your side and know the you would be complaining alot if the role's were reversed.My Dad has a Company and I have to order stuff from Japan and Germany for him sometime's and all I know is this why when I can choose the slowest way to send it to Canada it take's around 6 to 7 day's to arrive at the door even Patrick told me in a PM that the slowest shipping method from usps get to China faster than Canada.When I track Shippment's it tells you when it enter's and leave's custom's and it is anywhere from a 3 hour to 2 day wait before it is released.And yes I know it's my choice to deal or not deal with Castle but they could at least do something to address this issuse.

No i wouldnt be upset, how can i be, you know from the beginning anything from the US MUST go through customs, you know its coming and you know that its gonna take time... just like you KNOW that i will take time to have the esc repaired or replaced. i waited 4 weeks for my MMM intially and then it fried 10 mins later- im not mad. i happens sometime we all just need to deal with it