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JeffEmbracedDC · 04:07 AM

I think it's great that employees of CC can come on here and talk with the end users. It's great. Everyone knows that. Patrick isn't interested in everyone kissing his butt and saying how great he is. What Castle wants is for us to be posting CONSTRUCTIVE feedback on this forum. They need information and only we, the users, can give it to them!

And for people who are unhappy with the "setup related" response, maybe we need to re-think what they mean by "setup related". Right now everyone is perceiving "setup related" as "The ESC is perfect and there's something wrong with your car". However - saying the issue is "setup related" does not necessarily mean they don't acknowledge a fault being in the ESC. They could just be saying "Hey, the ESC can't handle the setup right now. It should, but it doesn't right now! We're working on it." without going right out and saying it for whatever reason. Maybe not.

Either way - CC is working on it. Where ever the fault is, it will be found and dealt with. For now, yeah it sucks. But the fact is that life DOES go on. The sun will rise again tomorrow. Suck it up! Use a different ESC if you want. There are plenty of options. In the meantime, constructive feedback!

-Jeff

	(#51)
JeffEmbracedDC RC-Monster Carbon Fiber Offline Posts: 229 Join Date: Mar 2007 Location: Rockport, TX	09.16.2008, 04:01 AM I think it's great that employees of CC can come on here and talk with the end users. It's great. Everyone knows that. Patrick isn't interested in everyone kissing his butt and saying how great he is. What Castle wants is for us to be posting CONSTRUCTIVE feedback on this forum. They need information and only we, the users, can give it to them! And for people who are unhappy with the "setup related" response, maybe we need to re-think what they mean by "setup related". Right now everyone is perceiving "setup related" as "The ESC is perfect and there's something wrong with your car". However - saying the issue is "setup related" does not necessarily mean they don't acknowledge a fault being in the ESC. They could just be saying "Hey, the ESC can't handle the setup right now. It should, but it doesn't right now! We're working on it." without going right out and saying it for whatever reason. Maybe not. Either way - CC is working on it. Where ever the fault is, it will be found and dealt with. For now, yeah it sucks. But the fact is that life DOES go on. The sun will rise again tomorrow. Suck it up! Use a different ESC if you want. There are plenty of options. In the meantime, constructive feedback! -Jeff BL 8ight, BL FT B44, BL FT TC4, BL FT T4 Last edited by JeffEmbracedDC; 09.16.2008 at 04:07 AM.