Originally Posted by mohanjude

I am sorry to hear that. I sent mine to Korea and had to chase it up with several phone calls and finally got it back in about 20 days - it was sent back via fedex free of charge to the UK. I cannot grumble but for the first days JoeJoh from Quark kept saying he did not receive my esc inspite of a tracked package showing it been delivered. When I supplied the name of the person who signed for the package they found my esc. I believe somebody else sent the esc to korea and quark said they did not receive it. I sent mine to the address on the website rather than the address on the esc box.

Mohan