[mxracer]

Then after running ten packs through the second motor you toasted it. Without pulling it apart and inspecting it who knows what may have caused the failure. It could have been your setup, or just a bad motor. Either way all you can do is send it in for them to check it out, diagnose the problem and go from there. That is a choice only you can make. If you are not willing to send it in, then one can only assume that you are afraid that they will find out that your setup was the cause. If I had this motor and I was sure of my setup, then I would be sending it back and explaining what happened by phone requesting either a rebuild or a replacement. That is just simple business math for any company. Otherwise everyone would be requesting free serivices and the companies would go belly up on repair/warrenty costs. Sorry for your bad luck with NEU as they are good motors used in the right conditions.:


umm its not my setup because i have 3 trucks all with the same setup !! it didnt even go into the same truck that the 1st blow-up happened .. as i break one i grab a spare ..

im mainly upset that they do no respond to emails .. thats what customer service is !! communication .. all i wanted from them was an answer and if they cant respond then that is bad customer service !!