Most big companies with repair turn around issues have rebuilt motors, ESC's and such standing by and usually just ship out replacements right away. After all that is good customer service. You rarely ever get the same item back, but who cares as long as it is still under warrenty? Sounds like you are almost back in business again. Happy New Year 2009.
Quote:
Originally Posted by jordan...
i contacted Martin at MGM and he just e-mailed me an address to ship to, then i jsut included a note saying what had to be replaced. Be sure not to mark too high a price on the envelope or else czech customs will hold it for a week or so.
@SV6000: do you run your truck with a shell? i tried for a bit but the esc got hot wayy quicker. i have cut a slot in the windscreen as well.
trucks not running atm, i had to send the motor back to Neu because the front endbell got stripped, so not sure how long that will be, i paid $55 to express it to the US though, so hopefully ill get it back in a couple of weeks, does anyone know if Neu is on holidays and when they come back, i havent got a reply from them since before chrissy?
EDIT: i just recieved my MGM back in the mail about 2 mins ago, looks brand new and even has the new 6.29 firmware installed  |