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01.22.2009, 07:12 PM
You sent in a Mamba Max to be replaced with a Mamba Monster? I don't think they'll do that. If you mean you want them to replace a V1 or V2 MMM for a V3 MMM, that's a different story.
At any rate, their repair floor is just probably what the operator sees in their database and is probably a collective code for "someone is about to look at it".
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