RC-Monster Forums - View Single Post - Proof of purchase a must for warranty repairs?

js058515 · 02.02.2009, 11:42 PM

I usually just fill out the repair/service request form from CC's site, place it in the original box, wrap it up nice and neat, and track it. I have sent in 3 MMM's without proof of purchase (though I could produce them if needed) and have gotten 3 back from CC. On the first one I got a call from CC letting me know that they were sending me a new V3. Boy am I a sucker for excellent customer service!

	(#4)
js058515 Thank You Brushless Gods! Offline Posts: 103 Join Date: Oct 2008 Location: SoCal	02.02.2009, 11:42 PM I usually just fill out the repair/service request form from CC's site, place it in the original box, wrap it up nice and neat, and track it. I have sent in 3 MMM's without proof of purchase (though I could produce them if needed) and have gotten 3 back from CC. On the first one I got a call from CC letting me know that they were sending me a new V3. Boy am I a sucker for excellent customer service!