Quote:
Originally Posted by js058515
I usually just fill out the repair/service request form from CC's site, place it in the original box, wrap it up nice and neat, and track it. I have sent in 3 MMM's without proof of purchase (though I could produce them if needed) and have gotten 3 back from CC. On the first one I got a call from CC letting me know that they were sending me a new V3. Boy am I a sucker for excellent customer service!
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Pretty sure they aren't requiring proof of purchase for MMMs because they haven't been out for a year yet and the warranty is good for 1 year. I had my first Mamba Max fixed without them wanting proof of purchase and by the time I needed service again they had the service form out and I sent it in because I had to.