I'm surprised MA hasn't offshored their support- that's what every other co does when they don't want to deal with the customer after the sale. They'll get annoyed and give up...
That line from a chat earlier in the thread cracks me up- made FRESH baby- yes that should be worth at least a 30% premium... picture it, iceberg lettuce falling onto your pack, with some other tantalizing garnishes.... mmmm I can taste the freshness right now!
And I know their Pack Assembly Technicians (temps) are wearing gloves and performing their duties with the utmost pride (drooling with their face in rosin core smoke)
Spy, as for your brand new out-of-balance packs, they'll probably say you live in a region known for electromagnetic anomalies, or that a hitherto unknown pole shift has occurred and you are probably overgeared.........
