[suicideneil]

Pass. What I would say though is that if the phone number is a deadend, then a SINGLE email to the website is the normal way to check stock status BEFORE placing an order. As for waiting 24hrs for a reply, thats 100% normal- most places are busy with actual work so emails get processed on a daily basis in the morning, hence a slight delay in getting to your emails at the bottom of a list; no wonder he was pretty pissed at you for sending multiple emails because he didnt respond instantly the first time, and probably why he's making you wait for the full amount to be refuned- just out of spite.

I cant say whether its a normally good place or not, but, always best to check for opinions/ experiences before ordering, and to have a little patience when waiting for a responce to questions sent to the store.