[TexasSP]

I know BrianG and others have said this many times and I think common sense should prevail in this as well.

Commonly people come to forums like these when they have a problem and nothing more. I would guess 90% or more come because of a problem and this would reflect across all types of support forums. Most people come to seek help, get an answer, then leave. Nothing wrong with that at all I will say. But just looking at this one would deduct simply that most of the subject matter on the forums will be complaints and not praise. This can also be found in the news media as well. You cannot look at the number of complaints on internet forums as a key indicator of true failure rates because the information is already skewed from the beginning.

I would venture that most people have a problem then do a google search for help and this or another similar forum comes up and they go there and complain. It's not a stretch to understand that most people looking for answers these days seek the internet first and foremost for help.