[Bondonutz]

Dude, sorry to hear of your Lipo misfortune. I hope you get it sorted out.
Do you have a seperate balancer like a "Blinky" or something ?
Try cycling it again but when charging use a much lower amp level going back in ?
I doubt very seriously they can tell weither you cycled your pack if you send it back, just drop the voltage back down to what it came with 3.85 per cell prior to returning.