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As for -
09.29.2009, 06:48 AM
Well as for the EVX I can tell you that they are no longer sold. So if the warrenty issue is legitimate they will upgrade you to the newer EVX2. My son looked up the EVX2 at Tower Hobby last night and the retail value is like $125. So you can gage for yourself whether it is worth sending in or not.
As for customer service yes RCmonster has always done right by me and is very good. Also Tower Hobby, Castle, UE, Fastlane and even a few others. They all try to do right by their customers, but sometimes people just like to try and take advantage of the whole warrenty status, when they know darn well that they are in the wrong. All I was asking for was to have the 4 EVX's serviced under the regular warrenty issues. It was the Traxxas tech support who offered to do all of the good stuff for me, and I am sure that he had to OK it with someone higher up, before getting the go ahead. I know the EVX2 is not the best ESC on the market, but I am excited for my boys to have even that for their stock trucks. I personally have several high end ESC's for my trucks. I have even collected a few classics along the way, and none of them have been used yet. Schulze 18/97, MMM, Quark 125b, Novak HV Maxx 6.5, and I have a couple MGM's as well. By the end of this year I plan to start testing things out showing my boys what they can do once they learn their way around the anatomy of the R/C truck and track.
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