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NovakTwo
Senior Strategist
 
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Posts: 383
Join Date: May 2007
10.19.2009, 01:06 PM

Because I am not part of Novak's technical support group, I suggest that you email tech@teamnovak.com with your question. Before emailing, take a moment to review the instructions originally included with your Novak Item:

Novak Instruction Downloads

Quote:
Please make your initial email as detailed as possible. Include:

~ warranty claim?
~ speed control (brand/model)
~ motor (brand/wind)
~ rotor (old/new)
~ connectors used
~ servo (brand/model)
~ radio system (receiver/transmitter)
~ vehicle & gearing
~ battery, brand (c rating/capacity)
~ any external modules (BEC/brand, Glitch Buster)
~ other important info: water damage, corrosive chemical sprays, excess heat, etc

The more information you provide in your first email, the more quickly tech support can offer you assistance.


Novak Electronics, Inc.
   
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